Summary
Overview
Work History
Education
Skills
Timeline
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Kyle Vincent

Cleveland,OH

Summary

Dedicated professional with strong communication, time management, and detail oriented. Proven ability to contribute to team success and achieve organizational goals. Recognized for reliability and adaptability in fast-paced environments. Committed to continuous learning and taking on new challenges.

Overview

9
9
years of professional experience

Work History

Assistant Store Manager

Xhibition
Cleveland, Ohio
08.2022 - Current
  • Managed day-to-day operations including scheduling shifts, assigning tasks.
  • Handled complaints from customers by empathetically listening, recording details and offering solutions.
  • Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
  • Identified areas of operational inefficiency and implemented solutions to streamline processes.

Sales Manager

DICK’s Sporting Goods
Cuyahoga Falls, OH
01.2019 - 08.2022
  • Maintained hands-on knowledge of job roles, and regularly stepped in to perform business duties.
  • Reviewed monthly financial results with partners to identify opportunities to improve profitability.
  • Led and directed team members on effective methods, operations, and procedures.
  • Resolved customer complaints, and handled refunds and returns to promote satisfaction.

Sales Associate

DICK’s Sporting Goods
Cuyahoga Falls, OH
10.2017 - 01.2019
  • Anticipated customer service needs through active guest engagement.
  • Utilized product knowledge to address and resolve customer objections.
  • Maintained store visual presentation standards by ensuring consistent replenishment.
  • Implemented promotions and sales opportunities to increase customer interest.

Laborer

Superior Dairy
Massillon, OH
05.2016 - 08.2017
  • Collaborated with a team to quickly and efficiently meet production needs.
  • Trained in multiple departments, and was able to work where needed.
  • Tracked site inventory and notified supervisors of material shortages.
  • Worked full-time, plus overtime, packing and shipping out products.

Education

Bachelor of Business Administration - Accounting, Marketing

Kent State University
Kent, OH
05-2020

Skills

  • Product and service knowledge
  • Team leadership
  • Operations management
  • Data analysis
  • Problem solving skills
  • Financial analysis
  • Inventory management
  • Customer service

Timeline

Assistant Store Manager

Xhibition
08.2022 - Current

Sales Manager

DICK’s Sporting Goods
01.2019 - 08.2022

Sales Associate

DICK’s Sporting Goods
10.2017 - 01.2019

Laborer

Superior Dairy
05.2016 - 08.2017

Bachelor of Business Administration - Accounting, Marketing

Kent State University

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