Summary
Overview
Work History
Education
Skills
References
References
Timeline
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Kyle White

Newton,MA

Summary

Motivated professional with extensive experience in driving quality projects for product and process improvements. Strong background in data analytics, post-market surveillance, quality assurance, environmental health and safety, and project management. Committed to continuously improving products, company, and personal growth.

Overview

3
3
years of professional experience

Work History

Quality Engineer

Advanced Instruments
09.2023 - Current
  • Managing the operation of data processing, visualization, analysis, and reporting by using Salesforce Reports, PowerBI, and Minitab.
  • Handling the implementation and closure of Corrective and Preventive Actions, using cross-functional communication, root cause analysis, considerations from stakeholders, data collection, and customer feedback.
  • Analyzing and improving manufacturing processes to enhance efficiency and reduce defects.
  • Onboarding new suppliers through a validation and verification process that meets both industry and company standards.
  • Driving continuous process improvements to the Quality Management System by improving our complaint processing, data trending, company outreach, SOP management, work instructions, and internal and external audit program.
  • Verifying that all components of our quality system meet the requirements of their respective regulations and standards.
  • Working with design, production, and supply chain teams to integrate quality practices throughout the product lifecycle.

Quality Assurance Specialist

Advanced Instruments
03.2022 - 09.2023
  • Creating and maintaining a streamlined complaint process that provides multiple teams with access to relevant data, which drives decision-making and process improvements.
  • Driving continuous improvement projects to our eQMS system.
  • Collecting and analyzing complaint data with Salesforce and PowerBi.
  • Prepared and presented detailed reports on quality metrics, trends, and improvement initiatives to management.
  • Investigated customer complaints regarding quality issues and implemented corrective actions accordingly.
  • Specialized in post-market surveillance.
  • Assist and scribe for QMS audits.

Quality Assurance Associate

Gelesis Inc
, remote
09.2021 - 03.2022
  • Worked jointly with supply chain managers to review batch records prior to shipment.
  • Processed and organized product complaints.
  • Collected sales and complaints data in order to present monthly reports to team members.
  • Following GMP to ensure the product is released within FDA regulations.
  • Performed detailed analysis of customer complaints to identify trends and root causes for quality issues.

Seasonal Beach Sampler and Analyst

Barnstable County
06.2021 - 09.2021
  • Tasked with collecting, processing, analyzing, and reporting water samples for 4 towns.
  • Assisted in the preparation of sample materials for customer evaluations.
  • Worked in the field collecting samples, laboratory processing and analyzing samples, and office reporting and maintaining a detailed database.
  • Created detailed reports summarizing sample results and findings.
  • Conducted quality control tests to ensure samples meet standards.

Education

Bachelor of Science - Environmental Studies

Keene State College
NH
01.2021

Associates - Safety and Occupational Health Applied Sciences

Keene State College
NH

Skills

  • Failure Investigation and Analysis
  • Quality Improvement Strategy
  • Product Design
  • Continuous Improvement
  • Customer Satisfaction
  • Data Collection
  • Data Visualization
  • Quality Improvements
  • ArcGIS
  • Office Suite Tools
  • PowerBi
  • Minitab
  • Water Quality Testing
  • Air Quality Testing

References

  • Ryan Jennings, QA Manager, Advanced Instruments, 774-210-0147
  • Dan Dewey, Owner, Dewey Gardens, 109 Old Stage Rd, Centerville, MA, 02632, 508-951-3984
  • Carol Eastman, Manager of Beach Program, Barnstable County, 508-246-3018
  • Jennifer Gilbert, Quality Manager, Gelesis, jgilbert@gelesis.com

References

References available upon request.

Timeline

Quality Engineer

Advanced Instruments
09.2023 - Current

Quality Assurance Specialist

Advanced Instruments
03.2022 - 09.2023

Quality Assurance Associate

Gelesis Inc
09.2021 - 03.2022

Seasonal Beach Sampler and Analyst

Barnstable County
06.2021 - 09.2021

Bachelor of Science - Environmental Studies

Keene State College

Associates - Safety and Occupational Health Applied Sciences

Keene State College
Kyle White