Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kyle Williams

Chantilly,VA

Summary

Dedicated professional successful at handling numerous clients and difficult individuals. Focused on attending to various customer needs with history achieving and exceeding expectations. Expert salesperson and team leader.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Account Manager

BrightView Landscape Services
Chantilly, VA
05.2021 - Current
  • Resolved customer complaints in a timely manner.
  • Developed pricing models for various products and services based on market conditions.
  • Utilized problem-solving skills when dealing with difficult customers.
  • Sold ancillary work at a 45% - 50% penetration rate.

Associate Supervisor

City of Roanoke
Roanoke, VA
01.2019 - 03.2021
  • Participated in recruitment efforts by interviewing potential candidates for open positions.
  • Maintained consistent communication with all levels of staff, ensuring that expectations were met.
  • Monitored productivity, quality control, and safety regulations in the workplace.
  • Oversaw and implemented a turf treatment program for right-of-ways.

Education

Associate of Applied Science - Business Management

Northern Virginia Community College
Annandale, VA

Skills

  • Project Management
  • Customer Service
  • Client Relationship Management
  • Complaint Management
  • Vendor Relations
  • Team Training
  • Schedule Management
  • Relationship Building
  • Employee Mentoring
  • Sales Meetings and Orientations

Certification

  • VDACS Registered Technician
  • VDOT Intermediate work zone safety

Timeline

Account Manager

BrightView Landscape Services
05.2021 - Current

Associate Supervisor

City of Roanoke
01.2019 - 03.2021

Associate of Applied Science - Business Management

Northern Virginia Community College

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Kyle Williams