Kyle Winkle
Lynnwood,WA
Summary
Proven Sales Representative at Gogo Smoke and Vape, adept in customer relationship building and sales strategy development. Excelled in enhancing client satisfaction and boosting sales through upselling, achieving high customer satisfaction ratings. Skilled in interpersonal communication, led training sessions to elevate team performance. Demonstrated commitment to safety and organization at Fred Meyer, ensuring optimal customer service.
Overview
5
5
years of professional experience
Work History
Sales Representative
Gogo Smoke and Vape
06.2023 - Current
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
- Led training sessions for new sales representatives, enhancing team expertise and performance.
- Achieved consistently high customer satisfaction ratings by tailoring solutions to individual needs.
- Stayed up-to-date with industry trends to position company as market leader.
Grocery Stock Clerk
Fred Meyer
06.2020 - 06.2023
- Maintained safety standards in aisles, promptly addressing spills or hazards to prevent accidents or injuries.
- Prioritized tasks during high-traffic hours, ensuring shelves remained stocked and well-organized despite increased customer volume.
- Assisted in training new team members on proper stocking techniques and best practices for maintaining a well-organized store environment.
- Provided excellent customer service by offering assistance with locating or retrieving requested merchandise.
- Assisted in reducing shrinkage by monitoring for potential theft and adhering to store security procedures.
- Answered customer questions and provided detailed product information.
- Stocked designated items on shelves, end caps and displays
- Maintained store assets with effective loss prevention strategies.
Education
High School Diploma -
Edmonds Woodway
Edmonds, WA06-2021
Skills
- Customer service
- Customer relations
- Customer relationship building
- Interpersonal communication skills
- Sales strategy development
- Upselling and cross selling
- Staff training
Languages
American Sign Language
Professional Working
Timeline
Sales Representative
Gogo Smoke and Vape
06.2023 - Current
Grocery Stock Clerk
Fred Meyer
06.2020 - 06.2023
High School Diploma -
Edmonds Woodway
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