Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kylea Taylor

Lancaster,TX

Summary

Ready to gain new experience and knowledge in a culture the revolves around strong service ethic and commitment to excellence.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Host

Turkey leg King
12.2022
  • Greeted and seated guests in a friendly and professional manner, ensuring a positive first impression of the establishment
  • Managed the flow of the dining room, coordinated with servers to ensure efficient service, and resolved any guest concerns or issues promptly
  • Answered phone calls, took reservations, and maintained an organized seating chart to optimize table turnover and guest satisfaction
  • Assisted with setting up and cleaning tables, refilling condiments, and ensuring the dining area was clean and presentable at all times

Assistant Manager

Tropical Smoothie
12.2023 - 09.2024

Managed inventory levels, ordering supplies as needed to maintain optimal stock levels and minimize waste
• Supervised day-to-day operations of a busy Tropical Smoothie Cafe, ensuring quality customer service and
smoothie preparation
• Trained and mentored new employees on company policies, procedures, and smoothie recipes to ensure consistency
in product quality
• Handled cash transactions and deposits, reconciling registers at the end of each shift to maintain accurate financial
records
• Collaborated with the General Manager to develop and implement strategies to increase sales and customer
satisfaction levels

Team lead

Tropical smoothie
01.2023 - 12.2023
  • Managed and motivated a team of 10+ employees to achieve sales goals and deliver exceptional customer service
  • Conducted training sessions for new hires on company policies, procedures, and customer service standards
  • Resolved customer complaints and issues in a timely and professional manner, ensuring customer satisfaction

Restaurant Volunteer worker

Taste volunteer project
01.2020 - 01.2023
  • Supported restaurant staff with setting up dining areas, including arranging tables, chairs, and table settings
  • Assisted in food preparation tasks such as washing, peeling, and chopping vegetables
  • Helped maintain cleanliness in the kitchen and dining areas by sweeping, mopping, and wiping down surfaces
  • Helped serve meals to customers and cleared tables to ensure a smooth dining experience
  • Provided friendly and helpful customer service by assisting guests with seating, answering questions, and fulfilling special requests

Education

Bachelor - health science in Nursing

Langston University
Langston, Oklahoma
02.2025

High school diploma - Health

Lancaster High school
Lancaster, Texas
05.2023

Skills

  • Multitasking
  • Organization skills
  • Customer service
  • Problem solving
  • Hospitality
  • Typing 40 wpm
  • analyzing situations

Certification

OSHA 30 certification

Google analytics

Cpr certified

Timeline

Assistant Manager

Tropical Smoothie
12.2023 - 09.2024

Team lead

Tropical smoothie
01.2023 - 12.2023

Host

Turkey leg King
12.2022

Restaurant Volunteer worker

Taste volunteer project
01.2020 - 01.2023

High school diploma - Health

Lancaster High school

Bachelor - health science in Nursing

Langston University
Kylea Taylor