Jesse Hall

Spokane

Summary

Dynamic and dependable host with a proven track record at Buffalo Wild Wings, excelling in customer service and team collaboration. Enhanced guest satisfaction through effective problem-solving and multitasking, while maintaining an organized environment. Skilled in welding and brazing techniques, demonstrating adaptability and a commitment to excellence in high-pressure situations.

Overview

years of professional experience

Certification

Work History

Host

Buffalo Wild Wings

10.2023 - 04.2025

Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
Answered customer questions about hours, seating, and menu information.
Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Contributed to team success through effective communication and cooperation with coworkers and management.
Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.

Education

Medical Lake High School

Medical Lake, WA

06-2024

Trade Certificate -

Northwest HVAC/R Association&Training Center

Spokane, WA

06-2025

Skills

Customer service
Team collaboration
Multitasking proficiency
Effective time management
Problem-solving

Teamwork and collaboration
Flexible and adaptable
Dependable and responsible
Multitasking
Welding and brazing techniques