Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kylee Chausse

Calais,ME

Summary

Accomplished Team Leader at Target with expertise in customer service, electronics and beauty, consistently achieving sales, fill, and planogram goals. Successfully partnered with cross-functional teams to implement company initiatives while training staff on new procedures. Trusted to manage store closing operations, demonstrating leadership in driving departmental performance and operational efficiency. Career aspirations focus on further leveraging leadership skills to enhance team productivity and sales outcomes.

In Bangor Savings, goals were focused on accuracy and dependability. Using the provided software to help all incoming calls, drive throughs and in line customers. I had to balance by being adaptive, multi tasking, efficient and resourceful.

Overview

7
7
years of professional experience

Work History

Senior Customer Service Consultant

Bangor Savings Bank
Eastport, ME
09.2022 - 03.2023
  • Performed special services for customers, ordering bank cards and checks.
  • Educated customers about different types of banking services available at the branch.
  • Built and maintained client relationships through quality, personalized interactions.
  • Resolved customer disputes promptly in accordance with bank policies and procedures.

Specialty Sales Manager

Target
Centerville, UT
11.2018 - 09.2021
  • Cultivated strong professional relationships with suppliers and key clients to drive long-term business development.
  • Coached, developed and motivated team to achieve revenue goals.
  • Generated weekly and monthly sales forecasts based on historical data and current market conditions.
  • Set weekly goals for each member of the team that aligned with overall business objectives.

Guest Service Team Leader

Target
Centerville , UT
08.2016 - 11.2018
  • Developed and implemented strategies for providing excellent customer service experience.
  • Explained benefits, features, and recommendations to maximize client retention.
  • Responded to phone and online customer service requests within designated turnaround time to improve customer satisfaction ratings.

Education

High School Diploma -

NUAMES
Utah
05-2012

Skills

  • Industry awareness
  • De-escalation techniques
  • Professionalism
  • Adaptability
  • Reliability

Timeline

Senior Customer Service Consultant

Bangor Savings Bank
09.2022 - 03.2023

Specialty Sales Manager

Target
11.2018 - 09.2021

Guest Service Team Leader

Target
08.2016 - 11.2018

High School Diploma -

NUAMES
Kylee Chausse