KYLEE DELATTE
Gonzales,LA
Summary
Dedicated Retail Professional experienced in customer service and operational efficiency. Delivered reliable and accurate task completion while fostering positive interactions in fast-paced environments. Committed to continuous learning and skill enhancement, building strong relationships with customers and colleagues.
Overview
6
6
years of professional experience
Work History
Retail Associate
THE UPS STORE
10.2022 - 08.2023
- Ring items into POS system
- Processed returns of amazon packages, facilitating customer satisfaction
- Packaged customer items for shipment, maintaining quality standards
- Shipped customer packages to ensure timely delivery
- Package amazon return packages
- Construct boxes for packaging items
- Create photocopies of necessary paperwork
- Transmit required paperwork using fax machine
- Generate printed materials as required for tasks
Daycare Worker
Safe Harbor Learning Center
07.2021 - 02.2022
- Ensured cleanliness of classroom, eating, and activity areas to promote a healthy environment
- Fostered strong relationships with parents by actively listening to concerns and addressing requests
- Guided children in managing inappropriate behavior through positive reinforcement and support.
- Built positive relationships with parents and listened to concerns and requests
- Communicated with parents regarding observations and concerns or to provide positive feedback
- Supported children in developing appropriate behavior by offering constructive guidance.
Daycare Worker
Sprout Learning Center
01.2021 - 07.2021
- Engaged children in fun activities to encourage collaboration and enjoyment. with kids to foster teamwork and enjoyment
- Fostered classroom atmosphere promoting inclusion, respect, and creativity
- Guided participants in creative art projects to enhance learning and self-expression. for enrichment and education
- Cultivated inclusive, respectful, and creative classroom atmosphere
- Administered first aid and care to children with minor illnesses and injuries, calling parents for updates.
Cashier
Ralph's Market
01.2018 - 09.2018
- Processed cash register transactions, entered product costs, and provided accurate change to ensure customer satisfaction.
- Processed checks, debit and credit cards, EBTs, WIC checks, refunds, product coupons, and gift certificates
- Adhered to cash handling policies and procedures
- Counted money in cash drawers and balanced drawer at beginning and end of shift
- Returned non-purchased products to shelves and organized merchandise to maintain store presentation.
- Greeted customers and delivered prompt, friendly service to enhance overall shopping experience.
Lifeguard
Blue Bayou Water Park
05.2017 - 09.2017
- Oversaw patron recreational activities to ensure safety and enjoyment to assess threats and risk
- Alerted swimmers to dangerous conditions, enhancing safety through increased monitoring in high-risk situations
- Assisted in emergency response with CPR, AED, and emergency management techniques
- Maintained metrics in strength, endurance testing, running, and swimming to meet job demands
- Maintained required certifications in CPR and basic first aid
- Delivered exceptional customer service to swimmers and families, fostering a welcoming environment at the facility
Education
High School Diploma -
East Ascension High School
Gonzales, LASkills
- POS system operations
- Retail operations
- Customer service excellence
- Upselling
- Cash management
- Counting money
- Plan activities
- Child safety
- Training and development
- Conflict resolution
- Effective communication
- Interpersonal communication
- Customer interaction
- Active listening
- Team collaboration
- Problem-solving abilities
- Multitasking capabilities
- Attention to detail
- Task prioritization
- Adaptability and flexibility
- Scheduling Flexibility
- Retail Knowledge
- Constructive Feedback
References
References available upon request
Timeline
Retail Associate
THE UPS STORE
10.2022 - 08.2023
Daycare Worker
Safe Harbor Learning Center
07.2021 - 02.2022
Daycare Worker
Sprout Learning Center
01.2021 - 07.2021
Cashier
Ralph's Market
01.2018 - 09.2018
Lifeguard
Blue Bayou Water Park
05.2017 - 09.2017
High School Diploma -
East Ascension High School