Summary
Overview
Work History
Education
Skills
Timeline
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Kylee Detwiler

Summary

Proven leader in retail operations management, adept at staff training and development, with a track record of boosting sales performance through effective merchandising strategies at SAS. Excelled in fostering strong supplier relationships and maintaining high levels of customer service, demonstrating exceptional attention to detail and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

10
10
years of professional experience

Work History

Retail Merchandising Manager

SAS
07.2017 - Current
  • Ensured compliance with corporate policies and procedures while managing daily operations of the retail space effectively.
  • Adapted quickly to changing market conditions by updating product assortments based on consumer demands or seasonality factors.
  • Fostered a positive work environment by maintaining open lines of communication with all team members and addressing concerns promptly.
  • Boosted sales performance by developing and implementing effective merchandising strategies.
  • Maintained a safe and clean store environment in accordance with health and safety regulations, minimizing risks to customers and staff.
  • Coordinated cross-functional efforts with other departments, such as marketing and logistics, to ensure seamless operations and support overall business objectives.
  • Managed a diverse team of employees, providing clear direction and support for optimal productivity and job satisfaction.
  • Established strong relationships with suppliers, fostering mutually beneficial partnerships for ongoing business success.
  • Streamlined inventory management processes, resulting in reduced stock discrepancies and improved replenishment efficiency.
  • Cultivated strong relationships with vendors to maintain and improve levels of customer service.
  • Assessed areas of service concern and developed improvement plans.

Shift Manager

Walgreens
04.2014 - 01.2017
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
  • Trained and mentored new employees to maximize team performance.
  • Improved overall team performance by effectively delegating tasks and providing clear instructions.
  • Promoted a positive work environment through open communication and constructive feedback.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Supervised employees and oversaw quality compliance with company standards for food and services.
  • Coached crew members to optimize performance and motivate toward more efficient work.
  • Excelled in every store position and regularly backed up front-line staff.
  • Collaborated with other Shift Managers to maintain consistency in policies enforcement across all shifts, fostering a cohesive workplace culture.
  • Achieved consistent customer satisfaction by addressing concerns promptly and professionally.
  • Cooperated with coworkers to improve customer experience and manage storefront.
  • Monitored inventory levels closely, maintaining optimal stock availability while minimizing waste and costs.
  • Handled emergency situations with a calm demeanor, ensuring the safety of both customers and employees during critical incidents.


Education

Associate of Science - Biology And Environmental Sciences

Cochise Community College
Sierra Vista, AZ
05.2026

Skills

  • Staff Training and Development
  • Workflow Management
  • Safety Monitoring
  • Inventory Coordination
  • Retail Operations Management
  • Customer Service
  • Attention to Detail
  • Documentation And Reporting

Timeline

Retail Merchandising Manager

SAS
07.2017 - Current

Shift Manager

Walgreens
04.2014 - 01.2017

Associate of Science - Biology And Environmental Sciences

Cochise Community College

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Kylee Detwiler