Kylee-Gail Andrade
Paralegal
Galveston,TX
Work Preference
Summary
Dedicated and adaptable Case Manager Paralegal with a strong background in Civil Litigation. Managing a high-volume caseload of over 280 litigation cases with a 99% quality score. Adept in SOP's, creating process guides, documentation and mapping.
Overview
1
1
year of post-secondary education
16
16
years of professional experience
Work History
Case Manager Paralegal
Better Life Plans
Galveston, Texas
02.2026 - Current
- Managed high-volume caseload of over 250 active litigation cases, ensuring accuracy and organization to facilitate effective case resolution.
- Maintained case updates and coordinated communication between attorneys and clients to ensure timely progression of cases.
- Ensured timely submission of documents to maintain compliance with court schedules. and quality standards across full-service and pro se litigation matters.
- Drafted and filed motions, discovery, answers, and other pleadings for multiple states, enhancing compliance with legal requirements.
- Develop role-specific reference guides for case managers, filing coordinators, and hearing coordinators.
Full-Service Paralegal
Better Life Plans
Galveston, TX
06.2025 - 02.2026
- Drafted legal documents including Answers, Notices, and Sworn Denials over 43 states.
- Completed case audits for filing and mail room, assisting with offer coordination to ensure compliance and accuracy.
- Filed pleadings with courts in all 50 states, adhering to established processes and deadlines.
- Conducted shadow training sessions for new hires and developed training resources/tools using OneNote and Excel to facilitate onboarding.
Home Health Caregiver
Segnik Healthcare
Round Rock, TX
04.2011 - 05.2025
- Completed entries in log books, journals, and care plans to accurately document and report patient progress.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Assisted disabled clients with transportation, scheduling, and coordination of care.
Senior Process Executive
Cognizant Solutions (Remote)
Galveston, Texas
04.2022 - 03.2025
- Documented and processed patient information using electronic healthcare software, ensuring accuracy and compliance.
- Ensured compliance with legal requirements, industry standards, and internal policies related to documentation practices.
- Conducted regular audits of documents to assess accuracy, completeness, and identify gaps by proposing solutions to enhance documentation practices.
- Tracked team performance and productivity while conducting training sessions to improve overall team capabilities.
- Managed a team of 15+ members as an assistant supervisor when the head supervisor was out or unavailable.
Education
Paralegal Certificate -
CENTER FOR ADVANCED LEGAL STUDIES
Houston, TX 02.2024 - 05.2025
Skills
- Civil Litigation
- Case management
- SOP's
- Mapping
- Motion preparation
- Document Drafting
- E-Discovery
- Legal Research and Writing
- Adaptability
- Time management
- Workflow management
- Training
Timeline
Case Manager Paralegal
Better Life Plans
02.2026 - Current
Full-Service Paralegal
Better Life Plans
06.2025 - 02.2026
Paralegal Certificate -
CENTER FOR ADVANCED LEGAL STUDIES
02.2024 - 05.2025
Senior Process Executive
Cognizant Solutions (Remote)
04.2022 - 03.2025
Home Health Caregiver
Segnik Healthcare
04.2011 - 05.2025