Kylee Guerin-Lautenschlager
Broomfield,CO
Summary
Dynamic and dedicated professional with exceptional customer service skills honed at Lazy Dog Restaurant & Bar. Proven ability to efficiently coordinate tasks and solve complex problems under pressure, enhancing guest satisfaction. Certified VITA volunteer that has sharpened attention to detail, structure, and problem solving skills.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Restaurant Hostess/Food Expo/Takeout
Lazy Dog Restaurant & Bar
Westminster, CO
05.2024 - Current
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu
- Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
- Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
- Contributed to a positive team atmosphere by supporting coworkers during peak hours or when understaffed.
- Complied with food safety and food hygiene regulations to safeguard public health.
Education
Legacy Highschool
Broomfield, COBusiness Arts
Front Range Community College
Westminster, COSkills
- Excellent customer service
- Efficiency in tech and software
- Complex Problem-solving
- Coordinating tasks
- Attention to detail
- Time management
- Data entry
Certification
VITA Certification
Timeline
Restaurant Hostess/Food Expo/Takeout
Lazy Dog Restaurant & Bar
05.2024 - Current
Legacy Highschool
Business Arts
Front Range Community College