Kylee Hughes
Hattiesburg,Mississippi
Summary
Detail-oriented registration clerk skilled in streamlining patient registration processes and ensuring HIPAA compliance. Proven ability to coordinate with healthcare teams, enhance patient experiences, and maintain organized records, driving operational efficiency and patient satisfaction.
Overview
9
9
years of professional experience
Work History
Registration Clerk
South Central Regional Medical Center
Laurel, MS
09.2021 - Current
- Verified patient information for accuracy and completeness during registration.
- Assisted patients in completing registration forms and gathering necessary documents.
- Maintained organized records of patient registrations and demographic information.
- Provided excellent customer service by addressing patient inquiries and concerns promptly.
- Coordinated with healthcare staff to ensure smooth check-in processes for patients.
- Utilized electronic health record systems to input and update patient data securely.
- Conducted initial insurance verification to facilitate the registration process effectively.
- Processed patient registration forms, collected fees, and issued receipts for services rendered.
Manager/ Cashier
Grand Paradise Waterpark
Collins, MS
05.2017 - 08.2022
- Supervised daily cash operations and ensured accurate cash handling procedures.
- Managed team scheduling and coordinated shifts for optimal coverage.
- Trained new cashiers on systems and customer service best practices.
- Resolved customer inquiries and handled complaints with professionalism.
- Ensured all areas remained clean and stocked.
- Collaborated with management to streamline checkout processes for efficiency.
- Scheduled and supervised cashiers during shifts, ensuring proper coverage of registers.
Manager/Cashier
Little Caesars
Magee, MS
10.2019 - 09.2021
- Supervised daily cash register operations and managed cash handling processes.
- Trained and mentored new cashiers on customer service standards and procedures.
- Assisted customers with transactions, returns, and inquiries to enhance satisfaction.
- Maintained cleanliness and organization of the checkout area for efficient workflow.
- Coached employees on best practices for handling customer complaints quickly and effectively.
- Performed opening and closing duties such as counting money, balancing tills, and reconciling discrepancies.
Education
High School Diploma -
Mize High School
Mize, MS05-2021
Skills
- Insurance verification
- Team coordination
- Patient registration
- Problem solving
- Effective communication
- Compassionate communication
- Clinical skills
- Patient care
- HIPAA compliance
- Compassionate care
- Adaptability
- CPR/AED
- Multitasking Abilities
References
Haylee Waite
SCRMC Registration Staff- Manager
(601)319-1820
Hunter Dyess
SCRMC Registration Staff- Coordinator
(601)319-3176
Charlie Herring
Owner of Little Caesars of Magee
(601)382-0735
Suzie Davis
Co-Owner of Grand Paradise Water Park of Collins
(601)765-8118
Timeline
Registration Clerk
South Central Regional Medical Center
09.2021 - Current
Manager/Cashier
Little Caesars
10.2019 - 09.2021
Manager/ Cashier
Grand Paradise Waterpark
05.2017 - 08.2022
High School Diploma -
Mize High School