Kylee Johnson
Salt Lake City,UT
Summary
Dynamic Youth Advocate with a proven track record at VOA, enhancing engagement through innovative programs. Skilled in relationship building and trauma-informed care, I successfully mentored youth, fostering trust and achieving personal goals. My commitment to client documentation and effective communication contributed to reduced recidivism rates and improved outcomes for young individuals.
Overview
18
18
years of professional experience
Work History
Youth Advocate
VOA
Salt Lake City, UT
01.2025 - Current
- Enhanced youth engagement by implementing innovative programs and activities tailored to their interests.
- Maintained accurate case records and documentation in compliance with organizational standards and confidentiality guidelines.
- Provided mentorship to young individuals, fostering positive relationships built on trust and open communication.
- Assisted youth in setting achievable goals by providing guidance and support throughout their journey towards success.
- Advocated on behalf of clients during meetings with school personnel and other stakeholders, ensuring proper representation of their needs.
- Contributed directly towards reducing youth recidivism rates by providing ongoing support during the transition back into society.
- Provided guidance and advice to youth, supporting navigation of diverse personal and social issues.
- Kept facility clean
Caretaker/ Personal Assistant
Self-employeed
Woods Cross, UT
01.2008 - 01.2025
- Improved resident satisfaction by promptly addressing maintenance requests and ensuring a clean living environment.
- Maintained accurate records of activities, incidents, and resident information for regulatory compliance.
- Assisted in the planning and execution of recreational events for residents, promoting social engagement and wellbeing.
- Managed medication schedules for residents to ensure timely and accurate administration.
- Enhanced residents' quality of life by organizing weekly social activities and outings.
- Developed personalized care plans, addressing unique needs of each resident.
- Organized transportation for residents to appointments, improving access to essential services.
Assistant Manager
7-eleven
Salt Lake City, UT
11.2022 - 09.2023
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
Education
GED -
Salt Lake Community College
Salt Lake City, UT09.2010
Skills
- Relationship building
- Youth advocacy
- Mentoring
- Self-care practices
- Problem analysis
- Empathy development
- Conflict de-escalation
- Positive reinforcement
- Safety monitoring
- Trauma-informed care
- Teamwork
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking
- Reliability
- Excellent communication
- Team collaboration
- Active listening
- Effective communication
- Adaptability and flexibility
- Clinical documentation
- Client documentation
- Task prioritization
- Goal setting
- Professionalism
- Motivational interviewing
Timeline
Youth Advocate
VOA
01.2025 - Current
Assistant Manager
7-eleven
11.2022 - 09.2023
Caretaker/ Personal Assistant
Self-employeed
01.2008 - 01.2025
GED -
Salt Lake Community College