Kylee Mendoza
Summary
I am a passionate and optimistic, certified lash artist. Months ago, I have took it upon myself to become a lash artist. It's something I'm so passionate and hopeful for what's to come, from this new journey. All great things, take time. So while I'm perfecting my craft. In the mean time, I want to continue to improve my social skills. I want to continue to learn new things from different experiences that are out of my comfort zone. I've been working in retail, with almost two years of experience of being in sales. It has been such an enjoyable experience meeting new people and building salesmanship experience. As grateful as I was for that period of my life. I want to expand my horizons and be in a new work environment. To have space to grow into the person I'm becoming.
Overview
2
2
years of professional experience
Work History
Sales Associate Manager
Pipe Dreams Surf Co.
01.2022 - 09.2023
- Provided positive and inviting first impressions to all new faces I've met and warm welcome backs! To existing customers I've built connections with.
- Worked the register/computer and dealt with customer exchanges and store credit purchases
- Organized racks and shelves to maintain store visual appeal, engage customers, and promoted new sales we had going on or new merchandise we got in.
- Prepared merchandise for sales floor by taking inventory and creating tags and printing them, tagging and putting sensors on them before putting out.
- Rotated stock and restocked shelves and racks to maintain product availability.
- Answered customer questions truthfully about sizing, accessories, and merchandise care
- Made sure the store was presentable always cleaning and organizing workspace when there was down time.
- Checked inventory and emailed restock lists of what products we were beginning to run low on. In our group emails I made sure I specified which products did well and what isn't doing well with our target audience. I take what the customers say into consideration and I do what I can and I voice their highly requested recommendations.
- Handled customer relation issues with a compassionate attitude towards them, enabling resolutions or finding alternative solutions to the best of my ability.
Sales Associate
Pipe Dreams Surf Co.
10.2021 - 01.2022
- Greeted customers, told them the sale and made sure I checked in on them every once in awhile and makes sure they knew I was there to help any any way and answer any questions they had.
- Mainly worked the floor and was there rearranging merchandise made sure our working environment was neat and presentable.
- Good at observing customers and "reading the room" Looking out for what they might be interested in and not being so assertive just giving them friendly suggestions or a little knowledge on the product
- Cleaning the store, wiped shelves and glass cases, cleaned the bathroom, took out the trash and boxes, and during closing I would vacuum and mop.
- Restocking, back stocking merchandise, and changing displays.
Education
High School Diploma -
Mililani High School
Mililani Town, HI05.2019
Skills
- Customer Service
- Organization
- Adaptable
- Works well with others
- Product Knowledge
- Goals and Performance
Timeline
Sales Associate Manager
Pipe Dreams Surf Co.
01.2022 - 09.2023
Sales Associate
Pipe Dreams Surf Co.
10.2021 - 01.2022
High School Diploma -
Mililani High School
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