- Camping
- Growing herbs and vegetables
- Baking
- Mindfulness Practices
Brooke Stieghorst
Milwaukee,WI
Summary
Customer-oriented General Manager with 10 years of experience focused on increasing revenues and expanding margin. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial expertise, offering vision and motivational acumen.
Overview
13
13
years of professional experience
Work History
General Manager
Pipe Dreams Smoke Shop
01.2013 - Current
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Managed budget, employee evaluations, recruiting, hiring and training, schedules, purchasing, sales and marketing!
- Formulated policies and procedures to streamline operations and increase sales.
- Implemented innovative programs to increase employee loyalty while reducing turnover.
- Tracked trends and suggested enhancements to both challenge and refine the company's product offerings.
- Hired as associate! Promoted to manager less than 2 years later.
Manager
St Francis Brewery
05.2015 - 10.2017
- Accomplished multiple tasks within established timeframes.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Identified and communicated customer needs to supply chain capacity and quality teams.
Apprentice Chocolatier
Atomic Chocolate
10.2012 - 08.2014
- Worked under guidance of an experienced professional to learn best practices and techniques.
- Learned proper kitchen safety and regulations.
- Provided creative options for new products and designs.
Education
High School Diploma -
South Milwaukee High School
Milwaukee WI 05-2011
Skills
- Sales expertise
- Advertising and marketing
- Brand strategy development
- Employee relations management
- Inventory and sales management
- Project planning
- Training and development
- Effective time management
- Conflict resolution
Interests
Timeline
Manager
St Francis Brewery
05.2015 - 10.2017
General Manager
Pipe Dreams Smoke Shop
01.2013 - Current
Apprentice Chocolatier
Atomic Chocolate
10.2012 - 08.2014
High School Diploma -
South Milwaukee High School
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