Kylee Rodriguez
Shreveport,LA
Summary
Detail-oriented candidate with strong organizational skills. Ability to handle multiple projects simultaneously while maintaining a superior level of customer service.
Overview
8
8
years of professional experience
Work History
Behavioral Health Technician
Uprising Addiction Center
09.2023 - Current
- Delivered compassionate care under challenging circumstances, consistently demonstrating resilience and adaptability when faced with unexpected obstacles or setbacks in patient progress.
- Provided crisis intervention services, successfully de-escalating situations and ensuring patient safety.
- Recognized individuals under influence of drugs or alcohol and typical behaviors associated with each.
Mortgage Loan Officer
Progressive National Bank
10.2022 - 08.2023
- Assisted clients in selecting correct loan product and terms to meet needs and financial goals.
- Collaborated with underwriting and processing teams to resolve issues and expedite loan approvals.
- Analyzed loan applications and credit reports to determine loan eligibility and risk level.
- Followed up with clients on missing loan documents, providing guidance on best way to complete application process.
Mortgage Loan Processor
Progressive National Bank
07.2016 - 06.2020
- Collaborated with Loan Officers to provide timely, accurate service for clients throughout entire mortgage process.
- Managed a high volume of loan applications, consistently meeting or exceeding established processing timeframes for both new loans and refinancing.
- Handled any conditions sent from underwriting departments.
- Contributed to the success of the mortgage team by providing essential support in the areas of loan documentation review, data entry, and client communication.
Education
Fundamentals of Loan Processing
Capstone Institute
01.2017
High School Diploma -
North Desoto High School
Stonewall, LA12.2016
Skills
- Client Interviews
- Document Analysis
- Real Estate Appraisal
- Analytical and Critical Thinking
Timeline
Behavioral Health Technician
Uprising Addiction Center
09.2023 - Current
Mortgage Loan Officer
Progressive National Bank
10.2022 - 08.2023
Mortgage Loan Processor
Progressive National Bank
07.2016 - 06.2020
Fundamentals of Loan Processing
Capstone Institute
High School Diploma -
North Desoto High School