Kylee Sniffen
Phoenix,AZ
Summary
I am a friendly and hardworking server with an engaging personality and a flexible approach. My goal is to provide excellent customer service and anticipate customer needs to create memorable dining experiences.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Server
Chambers Bay Grill
05.2023 - 08.2023
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Food Runner
Ritz Carlton Hotel
05.2022 - 08.2022
- Improved customer satisfaction by promptly delivering food orders to tables and maintaining communication with kitchen staff.
- Assisted servers in attending to guests'' needs, ensuring a smooth service flow during peak hours.
- Maintained clean and organized dining areas, contributing to a pleasant atmosphere for patrons.
Hostess
Kaanapali Beach Hotel
04.2019 - 08.2021
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
- Implemented table rotation system for optimal server workload distribution, resulting in improved service quality.
Education
Bachelor of Science - Business Administration
Grand Canyon University
Phoenix, AZ04.2024
Skills
- Multitasking Abilities
- Teamwork and Collaboration
- Problem Solving
- Safe Food Handling
- Cash Handling
- Communication
Certification
- [Bartending], [ABC Bartending Schools]
Timeline
Server
Chambers Bay Grill
05.2023 - 08.2023
Food Runner
Ritz Carlton Hotel
05.2022 - 08.2022
Hostess
Kaanapali Beach Hotel
04.2019 - 08.2021
Bachelor of Science - Business Administration
Grand Canyon University
- [Bartending], [ABC Bartending Schools]
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