Kylee Stone
Eureka,MO
Summary
Dependable consultant skilled at forming lasting bonds with clients and customers by carefully addressing needs and fulfilling business goals. Perpetually available to address customer concerns. Keen to help companies connect clients with solutions to perfectly meet needs while driving internal revenue growth.
Overview
1
1
year of professional experience
Work History
Talent Management Consultant
Engagedly Inc.
06.2023 - Current
- Improved client satisfaction by effectively managing multiple projects and consistently meeting deadlines.
- Streamlined internal processes to enhance team efficiency and improve overall project outcomes.
- Collaborated with cross-functional teams to successfully deliver comprehensive solutions for clients.
- Provided ongoing support to clients post-implementation, ensuring long-term success of implemented solutions.
- Implemented best practices to optimize clients'' organizational performance, leading to improved operational efficiency.
- Advised clients on change management strategies to ensure smooth transitions during periods of organizational transformation.
- Designed tailored training programs for employees at various levels within the organization, boosting overall skillsets.
Solutions Consultant
Engagedly Inc.
01.2023 - 06.2023
- Increased client satisfaction by providing tailored solutions based on individual needs and industry trends.
- Delivered high-quality presentations and demonstrations, showcasing the value of proposed solutions to prospective clients.
- Managed complex projects from inception to completion, ensuring timely delivery and meeting all client requirements.
- Built strong relationships with existing clients, fostering trust and maximizing opportunities for upselling or cross-selling.
- Provided expert guidance and support throughout the implementation process, resolving any technical issues promptly and efficiently.
- Enhanced customer experience by gathering feedback on solution performance, identifying areas for improvement, and collaborating with product teams to address concerns promptly.
Education
Master of Science - Industrial-Organizational Psychology
Missouri University of Science And Technology
Rolla, MO05.2023
Master of Science - Psychology
Missouri University of Science And Technology
Ro05.2021
Skills
- Microsoft Office (Excel, Word, etc)
- SPSS/R Studio
- Change Management
- Interpersonal Communication
- HR Consulting
- Software Implementation
- Training & Development
- Timeline Development
- Customer Service
- Critical Thinking
Activities
Society for Industrial Organizational Psychologists (SIOP)
Timeline
Talent Management Consultant
Engagedly Inc.
06.2023 - Current
Solutions Consultant
Engagedly Inc.
01.2023 - 06.2023
Master of Science - Industrial-Organizational Psychology
Missouri University of Science And Technology
Master of Science - Psychology
Missouri University of Science And Technology
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