Dynamic manager skilled in customer service, team leadership, and problem-solving. Achieved significant improvements in service quality through effective action plans and conflict resolution.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Manager
sipsys
Huntsville
06.2025 - 12.2025
Analyzed customer feedback data to develop action plans for improving services offered.
Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Managed inventory levels to meet demand without overstocking, reducing waste.
Led a team of employees, ensuring high productivity, and excellent customer service.
Led team meetings and one-on-one coaching sessions to continuously improve performance.
Preschool Teacher
Second Baptist Preschool
Huntsville
12.2024 - 07.2025
Designed engaging lesson plans for diverse preschool learners.
Collaborated with parents to discuss children's progress and needs.
Fostered a positive, nurturing environment to support child development.
Established positive relationships with parents and guardians by regularly communicating student progress.
Organized educational materials and resources to create an engaging learning environment.