Kyleena Gafford
Fairbanks
Summary
Dedicated Nursing Student with leadership experience in customer service, team management, and community engagement. Skilled in navigating fast-paced environments while ensuring professionalism and effective communication. Experienced in food preparation and service through fundraising events. Seeking to leverage strong interpersonal and problem-solving skills for professional growth.
Overview
4
4
years of professional experience
Work History
Team Lead
Tidal Wave Auto Spa
Statesboro
09.2024 - 08.2025
- Supervised daily operations in a fast-paced, high-volume environment
- Trained and mentored new team members on company procedures and customer service standards to enhance team competency and service quality
- Ensured exceptional customer satisfaction through effective communication and problem-solving, leading to improved customer loyalty
- Maintained quality control and safety compliance standards
- Assisted with sales initiatives and service recommendations to drive revenue growth and elevate customer experience
Ranch Hand
Triple G Acres
Sylvania
08.2021 - 08.2025
- Provided daily care for livestock, including feeding, cleaning, and health monitoring
- Monitored animal health and welfare through observation and basic care procedures
- Assisted with ranch maintenance and operations to ensure optimal functionality
- Demonstrated reliability and physical stamina to complete daily tasks effectively
- Worked independently and collaboratively to complete daily tasks efficiently
Education
Bachelor of Science - Nursing
University of Alaska Fairbanks
Fairbanks, AK05-2029
High School Diploma -
Effingham County High
Georgia05-2025
Skills
- Leadership & Team Supervision
- Staff training
- Team Collaboration
- Communication
- Customer Service
- Problem Solving
- Conflict Resolution
- Time Management
- Organization & Prioritization
- Adaptability
- Safety & Compliance
- Food safety
- Quality Control
- Cash Handling
- Sales techniques
- Microsoft Office Suite
- Attention to Detail
Languages
English
Native/ Bilingual
Spanish
Professional
Timeline
Team Lead
Tidal Wave Auto Spa
09.2024 - 08.2025
Ranch Hand
Triple G Acres
08.2021 - 08.2025
Bachelor of Science - Nursing
University of Alaska Fairbanks
High School Diploma -
Effingham County High