KYLEIGH LANDAU
Kalamazoo,MI
Summary
I am a dedicated employee with a wide variety of skills to offer. I have years of excellent customer service experience. I can offer a willingness to learn any new skill as well as a great work ethic.
Overview
2027
2027
years of professional experience
Work History
Government Program Customer Service Representative
Delta Dental of Michigan
2022 - Current
- Assisted customers with inquiries regarding dental benefits and coverage options.
- Provided accurate information about claims processing and reimbursement procedures.
- Resolved customer complaints through effective communication and problem-solving techniques.
Staffing Coordinator
Grace Health
Battle Creek, MI
01.2011 - 2021
- Oversaw staffing and related operations, spanning interviewing, hiring and mentoring personnel.
- Accomplished multiple duties, including strategic workforce planning, new employee onboarding, labor relations and health benefits administration.
- Increased improvement initiatives using motivation and teaching, troubleshooting problems for corrective action.
Education
High School Diploma - undefined
Lakeview High School
Battle Creek, MI01-2003
Skills
- Troubleshooting
- Project planning
- Critical thinking
- Work ethic
- Teambuilding
Timeline
Staffing Coordinator
Grace Health
01.2011 - 2021
High School Diploma - undefined
Lakeview High School
Government Program Customer Service Representative
Delta Dental of Michigan
2022 - Current