Kyleigh Marconi
Cape Coral
Summary
Dedicated and resourceful, with a proven track record at Panera Bread for enhancing customer service and team collaboration. Excelled in managing schedules and leveraging tech-savviness to streamline operations. Achieved significant improvements in client relations and operational efficiency, showcasing a strong work ethic and a flexible approach to problem-solving. I have also volunteered in childcare, from the years 2019 to 2023 at Saint Cecilia's Catholic Church in Fort Myers; not only giving me the opportunity to perfect my experience with children, but foster a relationship with the parents as well, fully maximizing my social problem-solving skills. I am looking to transition into this new career field, leveraging all of my capabilities mastered at a young age, along with my eagerness to contribute and thrive with a heavy people-based work force.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Personal Assistant to the Owner
Tattoo Shop
05.2024 - Current
- Responded to emails, text messages, and other correspondence to facilitate communication and enhance business for my busy and self-employed boss.
- Oversaw professional calendars and coordinated time slots for appointments and future events.
- Sourced and ordered office equipment and supplies.
- Strengthened client relationships through timely follow-ups and communication, with the help of a welcoming, sociable demeanor.
Food Service Worker
Panera Bread
11.2022 - 05.2024
- Utilized strong multitasking skills to manage peak hours, handling multiple orders simultaneously without compromising quality or accuracy.
- Maintained a clean workspace and dining section to maximize safety and appeal.
- Prioritized team work with my coworkers to provide a noticeably positive energy to customers.
- Delivered exceptional service by promptly addressing customer concerns and special requests.
- Handled cash transactions and point-of-sale operations.
- Assisted in inventory management, ordering supplies, and minimizing food spoilage.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
Education
High School Diploma -
Mariner High School
Cape Coral, FL05-2024
Skills
- Strong work ethic
- Resourceful
- Staff collaboration
- Maintaining schedules
- Tech-savviness
- Customer service
- Valid Driver's license
- Fluent in English
- Flexible schedule
- Client relations
- Restaurant experience
- Childcare experience
Certification
- HIPAA (Hearth Insurance Portability and Accountability Act) Certified; Earned through a high-school course, 2022.
- DIT (Digital Information Technology) Certified; Earned through a high-school course, 2021.
Languages
English
Native or Bilingual
Timeline
Personal Assistant to the Owner
Tattoo Shop
05.2024 - Current
Food Service Worker
Panera Bread
11.2022 - 05.2024
- HIPAA (Hearth Insurance Portability and Accountability Act) Certified; Earned through a high-school course, 2022.
- DIT (Digital Information Technology) Certified; Earned through a high-school course, 2021.
High School Diploma -
Mariner High School
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