Kyle J. Webster
Over Thirteen Years Neurology/Specialty Sales Experience
Orlando,FL
Summary
- Attention to detail
- Excel under pressure
- Ability to negotiate strongly
- Aggressive and self-motivated
- Professional, resourceful & goal oriented
- Excellent communication / phone / speaking skills
- Proficient in MS Office Suite, Sales Force/Veeva, Concur, etc.
- More than twenty years of customer service and sales experience in multiple fields
Overview
8
8
years of post-secondary education
25
25
years of professional experience
Work History
Account Executive - Rare Disease Organization
UCB, Inc.
10.2024 - Current
- Developed and maintained strong client relationships in the Central Florida and Jacksonville areas to drive customer satisfaction and met or exceeded sales goals promoting Rystiggo (rozanolixizumab-noli) and Zilbrysq (zilucoplan).
- Collaborated with cross-functional/matrix teams to deliver tailored solutions for client needs. Worked with rare reimbursement manager, MSL, TLL, ACE, marketing team, etc.
- Experience with infusions, injectables, HUB, specialty pharmacies, REMS program, patient pull-through.
- Called on infusion centers, hospitals/centers of excellence, neuromuscular specialists, and local neurology offices to promote branded targeted therapies for Myasthenia Gravis.
- Executed sales strategies that enhanced product visibility and increased market share.
- Led, coordinated, and attended multiple conferences across Florida and Puerto Rico to help increase brand and disease state awareness.
- Analyzed market trends to identify new business opportunities and generate leads.
- Team Tech Champion. Led regional team calls on implementation of AI guided sales targeting, trained colleagues in Dynamic Targeting/Next Best Action in Veeva and Qpharma digital tool.
Neurology Account Manager
Jazz Pharmaceuticals
06.2022 - 10.2024
- Successfully promoted Epidiolex (cannabidiol) for rare indications/syndromes in Epilepsy space. Met bottle attainment goals consistently along with strong relationships over twelve years of experience in Neurology Sales.
- Partnered and collaborated with Access Reimbursement Manager (ARM), MSL/Clinical Team, Corporate Engagement Manager (CEM) and other partners.
- Worked with key accounts and ensured new patient starts along with patient retention strategies.
- Streamlined internal processes for better efficiency in account management tasks.
- Delivered informative presentations to healthcare providers, resulting in increased product awareness and prescription rates.
- Drove sales growth within assigned territory through effective prospecting techniques and targeted account planning strategies.
- Utilized CRM software to track customer interactions and analyze sales data, allowing for more efficient territory management.
Neurology Sales Specialist
Eisai, Inc
04.2020 - 06.2022
- Top performer with sales of Fycompa (perampanel). Took Miami territory from 56th to top 6 in the Country within first year.
- Successfully launched Dayvigo (lemborexant) for insomnia.
- Led multiple team calls and meetings with focus on competitor product information and selling techniques. Helped train new employees within the geography.
Senior Professional Sales Representative
Supernus Pharmaceuticals
01.2013 - 04.2020
- Specialty pharmaceutical sales, primarily neurology offices, calling on physicians and nurses and selling the features & benefits of Supernus products compared to what they are currently utilizing in their practices
- Responsible for achieving sales objectives by effectively implementing marketing strategies and sales plans in assigned territory/territories
- Responsible for developing and maintaining strong business relationships to help ensure market share growth as well as developing creative access strategies to be able to see and sell to the right targets
- Part of original roll-out of 75 sales representatives and two successful new product launches, helped build company from a start-up to what is now over a billion dollar valuation with 300+ sales reps currently
- Meet or exceed expectations consistently every quarter/year
- Assist with special projects as assigned by management (i.e. Managed care pull-through programs, pre-launch initiatives, customer support outside of designated territory/territories, etc.).
Service Account Manager / Outside Sales
OTIS Elevator
01.2010 - 01.2013
- Estimating, negotiating and selling service contracts at required levels to obtain new units on maintenance agreements
- Retain and resign current maintenance agreements at required levels through good customer service and selling on factors other than price
- Sell open order and repair for items not covered under contract, provide customer service through site visits, and prompt response to customer requests
- Provide basic elevator consultation to customers and deliver effective sales presentations.
Service Account Manager / Outside Sales
ThyssenKrupp Elevator
01.2006 - 01.2010
- Responsible for the profitable sales of service contracts on a full line of vertical transportation equipment manufactured by TKE and its competitors
- Prospect existing & inactive accounts and solicit new accounts to generate profitable, sustainable business
- Team with Operations on project management activities including surveying, estimating, purchasing, invoicing and job status meetings
- Coordinate with branch personnel, regional and corporate entities and related vendors to effectively manage multiple projects simultaneously
- Evaluate contractual conditions, technical specifications, and architectural drawings to prepare detailed project proposals; presenting proposals to developers, consultants and building owners; and responding to common inquiries or complaints from customers, regulatory agencies or members of the business community
- Manage a team of 7 mechanics to ensure maintenance procedures are performed effectively and in a timely manner
- Convert 98% of all new units from new construction into five and ten year maintenance contracts
- Consistently finished in the Top 25 for maintenance and repairs for the South East Region.
Activities Coordinator / Counselor
First Class Kids
01.2002 - 01.2006
- Worked with children ages three to twelve, assisting with day-to-day operations of the facility
- Developed long lasting relationships with the management, as well as many of the parents and children.
Education
Bachelor Of Science In Sociology With Minor In Economics - Sociology And Economics
Florida State University
Tallahassee, FL 08.2002 - 08.2006
High School Diploma -
St. Thomas Aquinas High School
Fort Lauderdale, FL 08.1998 - 05.2002
Skills
- Account management
- Market analysis
- Access strategy
- Cross-functional collaboration
- Patient pull-through
Training
- Dale Carnegie Course: Effective Communications & Human Relations, 2006
- Dale Carnegie: Sales Advantage, 2007
- Franklin Covey: FOCUS Time Management Course, 2008
Timeline
Account Executive - Rare Disease Organization
UCB, Inc.
10.2024 - Current
Neurology Account Manager
Jazz Pharmaceuticals
06.2022 - 10.2024
Neurology Sales Specialist
Eisai, Inc
04.2020 - 06.2022
Senior Professional Sales Representative
Supernus Pharmaceuticals
01.2013 - 04.2020
Service Account Manager / Outside Sales
OTIS Elevator
01.2010 - 01.2013
Service Account Manager / Outside Sales
ThyssenKrupp Elevator
01.2006 - 01.2010
Bachelor Of Science In Sociology With Minor In Economics - Sociology And Economics
Florida State University
08.2002 - 08.2006
Activities Coordinator / Counselor
First Class Kids
01.2002 - 01.2006
High School Diploma -
St. Thomas Aquinas High School
08.1998 - 05.2002