Strong leader and problem-solver dedicated to streamlining mechanical operations to decrease fleet costs and ensure customer satisfaction and retention. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Medium Duty Shop Manager
M&M Excavation
04.2022 - Current
Maintained a clean, safe, and inviting store environment for both customers and employees by enforcing proper safety protocols and cleanliness standards.
Delivered excellent customer service by addressing and resolving customer inquiries and complaints.
Maintain high-quality repairs and minimize comebacks.
Conduct periodic spot checks for completed jobs for thoroughness and quality.
Schedule repair work and assign technicians to mechanical segments that match their skill level to ensure quality.
Overseeing daily operations of repair shop and fleet.
Lead Diesel Mechanic
Weld County Government
11.2018 - 03.2022
Managed over 150 pieces of heavy equipment of all makes and models, including road graders, dozers, excavators, pavers, rollers, and reclaimers.
Diagnosed and repaired engines, after-treatment, drive trains, brakes, electrical and hydraulic systems.
Responsible for helping fellow mechanics with technical questions and advanced projects.
Ensured a safe and productive work environment.
Diesel Technician
M&M Excavation
03.2014 - 07.2018
Repaired heavy trucks and equipment, maintaining their fleet as well as third-party work.
Worked on equipment, trucks, trailers, crude haulers, farm equipment and small engine repair.
Performed in-frame and out-of frame engine rebuilds.
Performed work on Class 8 trucks, such as DOT inspections, air brakes, transmission and chassy repairs.
Equipment repairs included under-carriages, hydraulic system diagnosis and repair.
Education
Automotive - Automotive Technologies
Universal Technical Institute
Rancho Cucamonga, CA
01.2004
Skills
CDL Driver License - 3 years of experience in service truck
20 years of diesel experience: overheads, transmission rebuilds, undercarriage, air brakes
Proficiency with software required to repair trucks and heavy equipment, including Microsoft Suites, CAT ET and SIS 20, John Deere Service Advisor, Cummins Insight and Quickserve, Mitchell ProDemand, and SnapOn Zeus
Certification
ASE T-4 Brakes, Med/heavy Duty Air and Hydraulic brakes