Kyler Brewer

Pleasant Prairie,WI

Summary

Experienced customer service professional with a strong work ethic and proven cash handling skills at Ace Hardware. Recognized for building lasting customer relationships and resolving complaints effectively, enhancing customer loyalty. Committed to maintaining high standards of cleanliness and organization, ensuring a welcoming environment for all.

Overview

years of professional experience

Work History

Cashier/customer Service

Ace Hardware

03.2025 - Current

Greeted customers entering store and responded promptly to customer needs.
Welcomed customers and helped determine their needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Built relationships with customers to encourage repeat business.
Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Assisted customers with returns, refunds and resolving transaction issues.
Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Handled multiple payment methods securely, minimizing discrepancies and potential losses.

Cleaner

Logical Insurance

10.2023 - 12.2024

Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
Removed trash, debris and other waste materials from premises.
Used time management and efficient cleaning methods to meet deadlines.
Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
Confirmed all cleaning tools and equipment were stored properly after use.
Maintained a well-organized storage area for cleaning supplies to ensure easy access and efficient use of materials.
Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
Improved overall facility hygiene by sanitizing high-touch surfaces regularly to minimize the spread of germs.
Increased customer satisfaction by maintaining clean restrooms and public spaces in a timely manner.

Education

High School Diploma -

Fort Meade High School

Skills

Customer support expertise
Integrity and work ethic
Empathy and patience
Effective time management
Cash and money handling
Sanitation and cleaning procedures

Dependability and punctuality
Professional demeanor and courtesy
Exchange and refund management
POS system operation
Communication clarity
Organizational multitasking

Timeline