Kyler Kocienski
Green Cove Springs,FL
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
7
7
years of professional experience
Work History
Collector
Parallon
Jacksonville, FL
07.2022 - 10.2024
- Call Patients to deal with multiple Billings issues/payments
- Use multiple resources to handle Billing errors
- Contacted customers with delinquent accounts to solicit payment.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Dockworker
Penske
Jacksonville, FL
08.2021 - 07.2022
- Collaborated with team members to maximize efficiency during peak times.
- Inspected cargo for damage, shortages, and overages.
- Applied barcodes to cargo and used digital scanners to track and locate materials during transportation.
- Protected company inventory by maintaining and organizing storage areas.
- Coordinated cargo unloading with other workers to achieve efficient and safe transportation.
- Operated material handling equipment such as pallet jacks or hand trucks safely and efficiently.
Packer
Ama
Jacksonville, FL
03.2020 - 08.2021
- Notified team leader of product discrepancies and equipment malfunctions.
- Adjusted packing methods based on product type and size for optimal protection.
- Operated forklifts, pallet jacks, shrink wrap machines, and other equipment as needed.
- Adhered to environmental policies by using recyclable and eco-friendly packing materials.
- Ensured that all safety regulations were followed at all times during loading and unloading operations.
- Sealed containers or materials using glues, fasteners and tape.
- Utilized barcode scanners to track incoming and outgoing shipments.
- Handled return shipments, repacking products as needed for resale or disposal.
- Inspected items for damage or defects prior to packing to ensure quality control.
Customer Service Cashier
Arbys Resturant
Jacksonville, FL
05.2017 - 02.2020
- Resolved customer complaints in a professional manner.
- Counted and balanced cashier drawers.
- Received payment by cash, check, credit cards, vouchers or automatic debits.
- Addressed customer questions and concerns regarding products and services.
- Maintained cleanliness and presentation of stock room and production floor.
- Recommended, selected, located, and obtained products to meet customer needs.
- Maintained current knowledge of store promotions to highlight sales to customers.
- Greeted customers and responded to informational requests.
Education
High School Diploma -
Clay High School
Green Cove Springs, FL06-2020
Skills
- Great customer service
- Problem solver
- Willing to learn new things
- Knows how to work basic computer and cellphone/ scanner software
Timeline
Collector
Parallon
07.2022 - 10.2024
Dockworker
Penske
08.2021 - 07.2022
Packer
Ama
03.2020 - 08.2021
Customer Service Cashier
Arbys Resturant
05.2017 - 02.2020
High School Diploma -
Clay High School