Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kyler McGee

Houston,TX

Summary

IT SME, Process Engineer, & Manager with multiple successful years of taking on routine and complex business challenges with resourceful and creative approaches. Recognized as driven, dedicated and hardworking leader with history of streamlining operations and increasing results.

Overview

3
3
years of professional experience
1
1
Certification

Work History

SME Specialist

CISCO - DB Schenker
06.2023 - Current
  • Promoted to SME Specialist
  • Created A.I. softwares to automate the processes of manual tasks for multiple lines of businesses and employees within the company
  • Creataed A.I. softwares to improve efficiency for the company to cut down on company chargebacks
  • Managing and fixing the errors of multiple business lines of over 130 people.
  • Resolve/Escalate ServiceNow tickets for users in receiving, outbound, and problem areas that are using in either WMS, Infor Mobile, 360, or C3.
  • Virtually Transfer anywhere between 100-17,000 products in or out of inventory on a daily basis
  • Perform V-lookups to sort and find correct data in an inventory system of 100,000+
  • Member of multiple global teams, the Customer's Software team, ServiceNow team, IT team, and WMS team.
  • Create daily reports in excel of inbound, outbound, variance, and inventory data using 360, WMS, and C3.
  • Upload, extrapolate, and validate information using the Logistics reporting system, 360.
  • Manage user accounts, permissions and group policies for optimal system security.
  • Improve system performance by eliminating operational gaps and software bugs.
  • Planned, Communicated, and Validated User Acceptance Testing changes for software bugs
  • Attended daily and weekly meetings to report pivotal data and software changes.
  • Reviewed and approved small back-end code changes to improve productivity and decrease errors
  • Cultivated positive relationships with vendors to deliver timely and cost-effective solutions.
  • Kept up to date with equipment licenses
  • Solved software & hardware issues for IT software & equipment (servers, laptops, CPs, scanners, and software systems
  • The point of contact for sitewide and global outages throughout both Cisco and DB Schenker

SME / Super User

TESLA - DB SCHENKER
11.2022 - 06.2023
  • Manage 21,000 pallets worth $67,102,912 for the Tesla Model Y and Cyber truck while maintaining an inventory accuracy of 99.8% in a one million sq ft. warehouse.
  • Monitored nation-wide logistics movement and performance of products identifying and reporting any problems.
  • Served as the central point of contact for Tesla's top executives from China to the United States
  • Served as the Operations Manager, Inventory Manager, as the company downsized to only have 2 SME's cover for all positions due to budget constraints.
  • Identified problem shipments that will generate significant variances and prevented chargebacks. Chargebacks cost $2,000 a minute for line-down situations.
  • Monitored freight movement for data integrity, cost, and schedule compliance
  • Ensures accurate and timely input of data into Tesla data systems (SAT-Shipment Advisory Tool, TMS-Transportation Management System, MFS- Material Flow System), Tracking Logs and Reports.
  • Managing 12 forklift drivers and an Inventory Control team with a 99.8% Inventory Accuracy.
  • Using advanced excel skills to manage MFS, report daily and monthly KPI's, vlookups, create audits for data accuracy, and present accurate information to the customer.
  • Investigating inbound & outbound errors on a daily basis to prevent inventory variances.

Education

Bachelor of Science - Computer Science

University of Houston
12-2025

Associate of Science - Economics

Southwest Tennesee Community College
05.2018

Associate of Science - Computer Information Technology (Programming)

Southwest Tennessee Community College
05.2018

Skills

  • MFS SAT TMS CAD SAP MES MRP MAX SCM BOM JD Edwards Excel PowerPoint Python PowerBI MPO Pandas
  • Scrum Agile/Waterfall Quality Assurance Stakeholder Management Project Planning
  • Safety Operational Leadership Process Improvement Supplier Partnerships Forecasting Inventory Management 5-S Lean Manufacturing Budget & Cost Control
  • English Spanish
  • Extremely Hard Worker, Believes In Adding More Financial Value Than My Salary States, Emotionally Intelligent, Adaptable, Obedient To The Structure

Certification

  • Project Management Professional - PMI (2021)
  • CompTia Server+ (2025)

Timeline

SME Specialist

CISCO - DB Schenker
06.2023 - Current

SME / Super User

TESLA - DB SCHENKER
11.2022 - 06.2023

Associate of Science - Computer Information Technology (Programming)

Southwest Tennessee Community College

Bachelor of Science - Computer Science

University of Houston

Associate of Science - Economics

Southwest Tennesee Community College

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