KYLER PARSON
Elgin,Tx
Summary
Skilled Automotive and Equipment Technician
Experienced in automotive, appliance, and outdoor power equipment repair, with a proven track record of enhancing operational efficiency and customer satisfaction. Expertise includes equipment diagnostics, system troubleshooting, and quality control for renowned employers such as Stihl, Mercedes-Benz, and Whirlpool. Strong organizational skills and a hands-on approach ensure reliable service delivery and optimal equipment performance.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Stihl Technician
Parkers Building Supply
06.2023 - Current
- Preserved equipment by performing regular maintenance checks, replacing parts or performing repairs
- Educated customers with hands-on demonstrations of equipment and technology
- Documented service and installation actions by completing forms and reports
- Employed variety of handheld and power tools for troubleshooting equipment and systems
- Researched and ordered necessary parts to complete repairs
- Read manufacturers' schematics and technical assistance bulletins to work through difficult repairs
- Communicated with customers and sales representatives to determine service and scheduling needs
Appliance Technician
Appliance Repair Specialists
09.2022 - 05.2023
- Diagnosed, serviced and repaired residential appliances in accordance with manufacturer's specifications
- Repaired or replaced worn or defective parts using hand tools and special equipment
- Replaced defective components and adjusted settings to ensure proper operation of appliances
- Troubleshot complex electrical issues involving multiple components in order to identify root cause of problem
- Installed new systems including wiring, gas lines, ventilation systems, pumps, compressors and other related components
Mercedes Technician
Mercedes-Benz of Austin
08.2020 - 08.2022
- Ensured customer satisfaction by completing jobs in a timely manner while adhering to quality standards
- Completed paperwork associated with each job accurately and completely prior to submitting it for payment processing
- Educated customers on proper care and use of their appliances to help extend the life span
Mercedes Technician
Keyes European
08.2018 - 08.2020
- Preserved equipment by performing regular maintenance checks, replacing parts or performing repairs
- Performed equipment diagnostics to recommend corrective actions for operational problems
- Documented service and installation actions by completing forms and reports
- Employed variety of handheld and power tools for troubleshooting equipment and systems
- Read manufacturers' schematics and technical assistance bulletins to work through difficult repairs
- Troubleshot various hardware and software issues to determine root cause of problems
- Diagnosed complex hardware and software problems and implemented solutions promptly
Education
Associate in Science (A.S.) - Automotive Maintenance Technology
Universal Technical Institute
Rancho Cucamonga04.2018
Skills
- Automotive repair
- Customer service
- Inventory and merchandising
- Component Replacement
- System Troubleshooting
- HVAC Systems
- Equipment Calibration
- Alignment Certified
- Skilled Automotive
- Appliance and outdoor power equipment technician
Certification
EPA 609 HVAC Certified
Timeline
Stihl Technician
Parkers Building Supply
06.2023 - Current
Appliance Technician
Appliance Repair Specialists
09.2022 - 05.2023
Mercedes Technician
Mercedes-Benz of Austin
08.2020 - 08.2022
Mercedes Technician
Keyes European
08.2018 - 08.2020
Associate in Science (A.S.) - Automotive Maintenance Technology
Universal Technical Institute