Provided exceptional guest service, resulting in reviews on Google for our company
Accounted for over $32.500 in direct sales in the first three months
For the month of September, ranked top five in sales two weeks in a row, and led sales in the first week.
HOSPITALITY INTERN
Prairie Band Casino & Resort
Mayetta, KS
05.2022 - 08.2022
Maintained marketing calendar and stayed on top of production schedule to communicate with various departments
Guided promotional events with guests, establishing exceptional guest service
Assisted with marketing events, and coordinated with all departments.
SHIFT LEAD
Snag
Manhattan, KS
03.2022 - 05.2022
Provided leadership to a team of drivers to ensure our services are fast, accurate, and reliable
Organized the order making process which resulted in smoother operations
Communicated with the next shift lead to prepare them to run a great shift.
WAREHOUSE MANAGER
Snag
03.2022 - 05.2022
Managed receiving of incoming merchandise and organized the store product resulting in increased operation efficiency
Maintained inventory controls by counting stock, verifying location, and coordinating with purchasing of more inventory.
DRIVER
Snag
Manhattan, KS
02.2022 - 05.2022
Delivered product with accuracy, communicated with team members and customers, resulting in customer satisfaction.
LAWN MAINTENANCE
Self-Employed
Holton, KS
05.2017 - 08.2022
Optimized operations, which led to increased productivity
Collaborated with another service on scheduling and executing routes to create efficient operations.
LIFEGUARD
Holton Parks & Recreation
Holton, KS
05.2020 - 08.2020
Covered manager opening and closing responsibilities, resulting in arriving early and leaving later than scheduled
Tested pool environment for proper chemical and environmental measurements.
Certification
Business of Sports and Entertainment
Awards
WRITTEN COMMENDATION, Prairie Band Casino & Resort, Summer 2022, Received a written commendation for my analysis of new segments to target through strategic marketing initiatives
DEAN'S LIST SCHOLAR, RECIPIENT, Kansas State University, Spring 2022