Kyler Westenburg
Amarillo,TX
Summary
Dynamic Team Leader at Tommy's Express Car Wash with a proven track record in employee training and conflict resolution. Successfully enhanced customer service and safety compliance, fostering a collaborative work environment. Recognized for optimizing workflows and mentoring staff, driving team performance and operational excellence.
Overview
2
2
years of professional experience
Work History
Team Leader
Tommy's Express Car Wash
Amarillo, Texas
06.2023 - Current
- Monitored daily workflow to ensure adherence to established policies and procedures.
- Assisted with recruitment efforts by interviewing potential candidates and providing input on hiring decisions.
- Maintained a positive work environment that promoted collaboration between team members.
- Resolved customer complaints in an effective manner while maintaining a high level of customer service.
- Ensured compliance with all safety regulations in the workplace.
- Participated in regular meetings with senior leadership to provide updates on team progress.
- Mentored newly hired employees on machine operations and implemented training on safety procedures to prevent injuries.
- Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service.
- Assigned projects and distributed tasks to team members as per area of expertise.
- Kept work areas clean, neat and free of safety hazards to maximize efficiency.
Education
High School Diploma -
Tascosa High School
Amarillo, TX05-2024
Some College (No Degree) - Business
Amarillo College
Amarillo, TXSkills
- Team building
- Employee training
- Safety compliance
- Conflict resolution
- Customer service
- Workflow optimization
- Operational oversight
- Effective communication
References
References available upon request.
Timeline
Team Leader
Tommy's Express Car Wash
06.2023 - Current
High School Diploma -
Tascosa High School
Some College (No Degree) - Business
Amarillo College
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