Summary
Overview
Work History
Education
Skills
Awards
Certification
Accomplishments
References
Timeline
Generic

Kylianna Jones

Hartford,CT

Summary

Certified Nursing Assistant with experience serving chronically ill patients, including assisting with daily living activities and household tasks. Patient and highly compassionate. Skilled at operating within long-term care environments or outpatient centers.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Housekeeping

Coho cottages
Willow Creek, CA
07.2021 - 05.2022
  • Maintaining a clean and sanitized space
  • Attending a job that needed to be done when called in for an emergency.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Demonstrated leadership by making improvements to work processes and helping to train others.
  • Identified needs of customers promptly and efficiently.
  • Recognized by management for providing exceptional customer service.
  • Maintained schedule of class assignments to meet deadlines.
  • Planned and completed group projects, working smoothly with others.

Homemaking

Golden Heart Home Health Care
Springfield, Massachusetts
09.2022 - 11.2022
  • Following specific directions given to me by clients precisely
  • Careful listening as I would go out to grocery shop for others
  • Handling cash of clients and returning change truthfully along with receipts
  • Maintaining clean living spaces for clients.
  • Understood and followed oral and written directions.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Maintained updated knowledge through continuing education and advanced training.

Personal Care Assistant

Colony Care At Home
Springfield, Massachusetts
11.2022 - 04.2023
  • Provided companionship to elderly and disabled clients in their homes or other residential facilities.
  • Performed housekeeping duties including laundry, vacuuming, dusting, mopping floors and changing bed linens.
  • Accompanied clients to medical appointments and provided transportation services when necessary.
  • Prepared meals according to dietary requirements and assisted in feeding when needed.
  • Administered medication under supervision of a registered nurse or physician.
  • Maintained accurate records of client care activities on computerized systems for charting purposes.
  • Participated in recreational activities with clients such as reading books, playing cards or board games.
  • Ensured safety of patients by monitoring environment and responding promptly to any emergency situations that may arise.
  • Provided emotional support to clients by listening attentively and engaging them in meaningful conversations.
  • Drove clients to shop for groceries, attend doctor appointments and run errands.

Amazon Associate

Amazon
Windsor, CT
05.2023 - 12.2023
  • Received and processed incoming orders, ensuring accuracy of information.
  • Used hand pallet truck to transport heavy material within the facility.
  • Reported any damaged items or discrepancies in shipments to supervisor immediately.
  • Assisted with unloading trucks using appropriate equipment as needed.
  • Collaborated with other departments to coordinate product delivery schedules.
  • Utilized barcode scanner to accurately track all goods entering or leaving the warehouse.
  • Followed safety guidelines while operating machinery in the facility.
  • Provided training for new staff members on safe handling procedures.
  • Worked additional hours and shifts to meet tight deadlines during peak periods.
  • Used pallet jacks to move items to and from warehouse locations.

Education

Diploma -

Del Campo High School
06.2020

Skills

  • I work well with others as well as completing tasks that are given to me in a timely manner
  • Strong Organization
  • Task Delegation
  • Application Coordination
  • Relationship Building
  • Vital Signs Monitoring
  • Basic Life Support
  • Compassion and Empathy
  • Feeding Assistance
  • Calm and Level-Headed Under Duress
  • Understands Mobility Assistance Needs
  • Assisting With Personal Grooming

Awards

  • Attendance
  • Honor Roll
  • 4.0 GPA

Certification

  • Basic Life Support
  • CNA Certified

Accomplishments

  • Attendance
  • Honor Roll
  • 4.0 GPA

References

References available upon request.

Timeline

Amazon Associate

Amazon
05.2023 - 12.2023

Personal Care Assistant

Colony Care At Home
11.2022 - 04.2023

Homemaking

Golden Heart Home Health Care
09.2022 - 11.2022

Housekeeping

Coho cottages
07.2021 - 05.2022

Diploma -

Del Campo High School

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