KYLIDGE RICKS
Tuscumbia,AL
Summary
Motivated and dependable college student with experience in operations support, customer service, recordkeeping, and administrative tasks. Brings a strong work ethic, attention to detail, and the ability to stay organized in fast-paced environments. Seeking business-focused opportunities where communication, teamwork, and professionalism can add value.
Overview
6
6
years of professional experience
Work History
Cashier
Walmart
Muscle Shoals, AL
04.2021 - 04.2022
- Delivered friendly and efficient customer service while handling transactions accurately.
- Resolved customer questions and supported a clean, organized front-end area.
- Handled cash and payment processing with integrity and attention to detail.
- Resolved customer complaints promptly, fostering positive shopping experiences.
- Trained new cashiers on operational procedures and customer service standards.
- Welcomed customers and helped determine their needs.
- Helped customers complete purchases, locate items, and join reward programs.
Mail Clerk
United States Marine Corps
Jacksonville, NC
08.2022 - 08.2024
- Managed incoming and outgoing mail with a focus on accuracy, accountability, and timely distribution.
- Maintained organized logs and records to support daily operations and tracking.
- Operated office equipment including computers, copiers, and postage systems.
- Supported an efficient workflow by sorting, routing, and securing packages and documents.
- Sorted and distributed incoming mail to ensure timely delivery across various departments.
- Maintained accurate records of outgoing shipments using inventory management systems.
- Collaborated with team members to streamline mail processing workflows, improving turnaround times.
Ranger Trainee
Florence Ranger Program
Florence, AL
12.2022 - 08.2023
- Built discipline, professionalism, and observational skills through structured field training.
- Assisted with documentation tasks and learned the importance of accurate reporting and procedures.
- Strengthened teamwork and communication while working in a highly organized environment.
Cashier
McDonald's
Muscle Shoals, AL
07.2020 - 04.2021
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with inquiries, providing product information and recommendations.
- Maintained cleanliness and organization of checkout area to enhance customer experience.
- Handled cash and card payments accurately, ensuring secure transaction procedures.
- Collaborated with team members to manage high-volume sales periods effectively.
- Greeted customers entering store and responded promptly to customer needs.
Transit Driver
Starship Coach
Muscle Shoals, AL
03.2025 - Current
- Operated transit vehicles safely, ensuring timely transportation of passengers across designated routes.
- Maintained compliance with local traffic regulations and safety protocols to enhance road safety.
- Assisted passengers with boarding and disembarking, providing exceptional customer service throughout journeys.
- Conducted routine vehicle inspections, identifying maintenance needs to ensure operational efficiency and safety.
- Improved passenger satisfaction by maintaining punctuality and adhering to transit schedules.
Education
Associate in Applied Science - General Studies
Northwest-Shoals Community College
Muscle Shoals, AL05-2026
Skills
- Customer service and professional communication
- Organization, scheduling, and time management
- Data entry, recordkeeping, and documentation
- Office equipment and general computer skills
- Teamwork, reliability, and attention to detail
- Adaptability in structured and fast-paced work settings
COMMUNITY SERVICE
TVA Nature Trails Community Cleanup, Volunteer, Florence, AL, 2026-04-17, Participated in trail cleanup efforts to support community beautification and environmental care.
Timeline
Transit Driver
Starship Coach
03.2025 - Current
Ranger Trainee
Florence Ranger Program
12.2022 - 08.2023
Mail Clerk
United States Marine Corps
08.2022 - 08.2024
Cashier
Walmart
04.2021 - 04.2022
Cashier
McDonald's
07.2020 - 04.2021
Associate in Applied Science - General Studies
Northwest-Shoals Community College