Kylie Abbbott
Manchester,OH
Summary
I am writing to seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. I have worked in the food service industry since graduating high school and being a full time college student. I graduate from Morehead State University in December and will have received a bachelor's degree in Health Promotion. I will have completed 450 hours of an internship with a Food Service Director that has expanded my knowledge as to programming and interventions, advocating for health education and problem solving.
Overview
3
3
years of professional experience
Work History
Waitress
Hippie Burger
08.2024 - Current
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
- Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Collaborated with team members to consistently provide efficient service during peak hours.
- Answered customers' questions, recommended items, and recorded order information.
- Checked guests' identification before serving alcoholic beverages.
Waitress Trainer
Desha’s Tavern Restaurant Group
08.2021 - 08.2024
- Increased overall restaurant performance through comprehensive staff training on menu items, upselling techniques, and company policies.
- Maintained consistent customer satisfaction rates through attentive listening skills and prompt issue resolution when necessary.
- Assisted new hires in acclimating to the workplace by providing support, encouragement, and guidance throughout their training period.
- Demonstrated strong knowledge of food and beverage service standards and led by example to instill in new servers.
Education
Bachelor of Arts - Health Promotion Area
Morehead St
Morehead 12-2024
Associate of Arts -
Southern State Community College
Mt. Orab, OH05-2020
Skills
- Customer Service
- Strong multitasking
- Team Collaboration
- Calm and Professional Under Pressure
- Work Prioritization
- Flexible and Adaptable
- Time Management
- Organizational Skills
- Training and mentoring
Additional Information
Reference available upon request
Timeline
Waitress
Hippie Burger
08.2024 - Current
Waitress Trainer
Desha’s Tavern Restaurant Group
08.2021 - 08.2024
Bachelor of Arts - Health Promotion Area
Morehead St
Associate of Arts -
Southern State Community College
Similar Profiles
MAX MAYMAX MAY
Event Manager at Hippie Chicks CateringEvent Manager at Hippie Chicks Catering
Emma LeachEmma Leach
Owner at The Longhorn Hippie Co.Owner at The Longhorn Hippie Co.
Leah CatoLeah Cato
Production Associate at Mad Hippie Skin CareProduction Associate at Mad Hippie Skin Care
Cody ConnCody Conn
Self Employed Handyman at Self EmployedSelf Employed Handyman at Self Employed
Gunner BohlGunner Bohl
HVAC Installer at Fisher & Barger Inc.HVAC Installer at Fisher & Barger Inc.