Summary
Overview
Work History
Education
Skills
Martial Arts
Timeline
Generic

Kylie Amelunke

Phoenix,AZ

Summary

Driven and adaptable professional with a proven track record at Nothing Bundt Cakes, excelling in customer service and problem-solving. Demonstrates exceptional teamwork, collaboration, and organizational skills, significantly enhancing operational efficiency. Known for a positive attitude and a detail-oriented approach, adept at multitasking and thriving in fast-paced environments. Organized and dependable, as well as successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

4
4
years of professional experience

Work History

Guest Service Representative/Head Froster

Nothing Bundt Cakes
04.2021 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Works effectively in fast-paced environments.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Manages time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Use critical thinking to break down problems, evaluate solutions and make decisions.
  • Developed and maintained courteous and effective working relationships.
  • Demonstrate strong organizational and time management skills while engaged in multiple tasks.
  • Proven ability to learn quickly and adapt to new situations.
  • Works well in a team setting, providing support and guidance.
  • Demonstrate respect, friendliness and willingness to help wherever needed.
  • Skilled at working independently and collaboratively in a team environment.

Guest Service Representative

Nothing Bundt Cakes
10.2020 - 04.2021
  • Assisted guests with reservation modifications, resolving any issues promptly and professionally.
  • Handled payment transactions accurately, maintaining proper cash handling procedures at all times.
  • Resolved guest complaints diplomatically to maintain a positive property reputation and high customer satisfaction rates.
  • Developed strong rapport with returning guests to foster loyalty and repeat business.
  • Contributed positively towards creating a welcoming atmosphere by maintaining a clean and organized lobby/guest area at all times.
  • Enhanced guest satisfaction by providing exceptional customer service.

Education

High School Diploma -

Arizona Conservatory For Arts And Academics
Phoenix
05.2020

Skills

  • Friendly, Positive Attitude
  • Teamwork and Collaboration
  • Customer Service
  • Problem-Solving
  • Time Management
  • Flexible and Adaptable
  • Dependable and Responsible
  • Attention to Detail
  • Multitasking Abilities
  • Critical Thinking
  • Excellent Communication
  • Organizational Skills
  • Organization and Time Management
  • Problem Resolution
  • Verbal Communication

Martial Arts

I started Wushu at the age of four and achieved my 1st degree black belt when I was 17 through lots of hard work and dedication. I left Wushu, but then started Jujitsu At 17. I quickly rose through the ranks and achieved my 1st degree black belt at the age of 20.

Timeline

Guest Service Representative/Head Froster

Nothing Bundt Cakes
04.2021 - Current

Guest Service Representative

Nothing Bundt Cakes
10.2020 - 04.2021

High School Diploma -

Arizona Conservatory For Arts And Academics

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Kylie Amelunke