Kylie Austin

• Processed insurance claims and verified patient eligibility for services efficiently.
• Managed patient scheduling and appointment confirmations to optimize clinic workflow.
• Coordinated communication between healthcare providers and patients to enhance operational efficiency.
• Uploaded, organized, and distributed patient medical records while maintaining accuracy, confidentiality, and HIPAA compliance.
• Roomed and triaged patients for scheduled appointments by obtaining vital signs, documenting medical histories, reviewing medications, and preparing patients for evaluation by the healthcare provider.

• Maintained an average of $11,000 client sales each month.
• Executed policies and procedures to maintain cleanliness and safety standards of counter and equipment.
• Established rapport with clients through quality customer service and effective problem solving.
• Accurately tracked customer orders, identified, and resolved any issues during order fulfillment.
• Executed company policies, procedures, and safety standards to ensure the proper cleanliness and safety of the counter and equipment.
• Performed a full audit of inventory and sales reports, ensuring accuracy.
• Worked with departments across the store in developing new ideas, initiatives, and services.
• Attended different training events to better understand products and services.
• Processed cash and credit card payments, ensuring prompt return of receipts, coins, bills, and payment cards.

Associates of nursing - 2 year program

Prerequisites for nursing school - associates degree of nursing