Kylie Carpenter
Spruce Pine,NC
Summary
Customer-oriented sales professional with several years of experience building relationships, cultivating partnerships and growing profit channels. Strategic-thinking leader with expertise in expanding network connections, persuasively introducing products, territory development, and revealing customer needs to deliver solutions.
Overview
2
2
years of professional experience
Work History
Retail Worker
Walmart
Spruce Pine, North Carolina
01.2023 - 01.2025
- Maintained accurate records of all transactions using POS software systems.
- Greeted customers, identified their needs and provided assistance with product selection.
- Drove sales using upselling and cross-selling strategies.
- Engaged positively with each customer, providing professional, and polite support for sales and service needs.
- Recommended, selected and located merchandise based on customer desires.
- Restocked and organized shelves during slow periods to maintain store appearance.
- Provided excellent customer service by answering questions, resolving problems and addressing complaints in a professional manner.
- Provided training and support to new staff members.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Inspected merchandise for defects prior to display on sales floor or shipment to customers.
- Engaged with customers and recommended products based on needs and requests.
- Adhered to all safety regulations when handling hazardous materials such as chemicals or sharp objects.
- Supported other departments within the store when needed during busy periods or shortages in staff.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
Skills
- Customer service
- Product knowledge
- Employee training
- Time management
- Reliability and punctuality
- Teamwork
- Customer engagement
Timeline
Retail Worker
Walmart
01.2023 - 01.2025