Kylie Fryer
Leicester ,Massachusetts
Summary
Registration Representative skilled in handling high volumes of patients in fast-paced hospital settings. Bringing excellent communication skills and advanced understanding of admissions, scheduling and financial policies developed over five years of related experience. Accurate in data entry and diligent in documentation.
Overview
15
15
years of professional experience
Work History
Registration Representative
UMass Memorial Medical Center - University Campus
11.2018 - Current
- Collected demographic and insurance information from patients.
- Verified insurance benefits, processed payments and issued receipts.
- Organized, checked and submitted all related paperwork.
- Provided thorough information about admissions policies, financial requirements and check-in procedures.
- Confirmed patient demographics and updated practice management software for accuracy.
- Verified insurance benefits and obtained pre-authorizations before any medical procedures were performed.
- Assisted in processing patient payments via cash, checks and credit cards.
- Safeguarded patient privacy with strict adherence to data security protocols related to electronic health records.
- Completed registration paperwork, verifying accurate patient information.
- Used EPIC to record and organize patient insurance and medical information.
- Updated patient contact information to support accurate electronic medical records.
Home Health Care Aide
Blackstone Valley Home Care Specialists, Inc.
01.2012 - 01.2014
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
- Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
- Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Completed entries in log books, journals, and care plans to accurately document and report patient progress.
- Monitored progress and documented patient health status changes to keep care team updated.
- Assisted disabled clients to support independence and well-being.
- Provided mobility assistance such as walking and regular exercising.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
Education
High School Diploma -
Tantasqua Regional Sr High School
Fiskdale, MA05-2009
Skills
- Patient Data Management Systems
- Client Rapport-Building
- Hospital Admissions Policies
- Quality Patient Care
- Insurance Verification
- Registration Data Intake
- Patient Scheduling
- Money Transfer Systems
- HIPAA Procedures
- Verbal and Written Communication
- Insurance Information Collection
- Software Applications
- Registration Documents
Timeline
Registration Representative
UMass Memorial Medical Center - University Campus
11.2018 - Current
Home Health Care Aide
Blackstone Valley Home Care Specialists, Inc.
01.2012 - 01.2014
High School Diploma -
Tantasqua Regional Sr High School