Erik Sickel
Tigard,OR
Summary
Operations leader with a strong focus on patient registration and workforce optimization. Demonstrates expertise in electronic health records management, payroll accuracy, and compliance with safety standards. Renowned for fostering high-performance teams and delivering exceptional service in dynamic environments.
Overview
3
3
years of professional experience
Work History
Registration Representative
Kasier Permanente
Hillsboro, Oregon
10.2025 - Current
- Processed patient registrations efficiently using electronic health record systems.
- Verified insurance information, ensuring accuracy for patient billing.
- Assisted patients with inquiries about healthcare services and appointments.
- Coordinated with medical staff to streamline patient flow during peak hours.
- Scheduled appointments and followed up on patient needs to ensure timely care.
- Trained new employees on registration procedures and system navigation, enhancing team efficiency.
- Maintained confidentiality of patient records in compliance with HIPAA regulations.
- Tracked inventory levels for supplies, ordering replacements to ensure availability.
Landscape Gardener
Kaiser Permanente
01.2024 - Current
- - Maintained multiple medical campus properties, enhancing safety and operational efficiency while improving overall appearance.
- - Coordinate daily tasks across irrigation, mowing, fertilizing, trimming, snow removal, and hazard mitigation.
- - Supported departmental goals by ensuring compliance with safety protocols and fostering a positive experience for staff and members.
Work Force Optimization Specialist
Nike
Beaverton, Oregon
02.2023 - 12.2023
- Managed workforce operations, streamlining schedule creation, timecard approval, and payroll accuracy.
- Led departmental onboarding for new employees, increasing ramp-up success and retention rates.
- Oversaw return-to-office requests, ensuring adherence to corporate guidelines and facilitating smooth transitions.
- Directed daily supervisor responsibilities on sales floor, resolving escalations and maintaining top-tier customer service.
- Coached team members to enhance service productivity and uphold brand standards.
Education
AAS -
Northern Wyoming Community College District
Sheridan, WY01-2019
High School Diploma -
Glencoe High School
Hillsboro, OR01-2000
Skills
- Patient registration
- Patient appointment coordination
- Patient data management
- Customer support
- Workforce scheduling
- Payroll management
- Training processes
- Team leadership
- Operations management
- Safety oversight
- Inventory coordination
- Conflict resolution
- Detail orientation
- Communication skills
- Point of sale systems
- Safety commitment
Timeline
Registration Representative
Kasier Permanente
10.2025 - Current
Landscape Gardener
Kaiser Permanente
01.2024 - Current
Work Force Optimization Specialist
Nike
02.2023 - 12.2023
AAS -
Northern Wyoming Community College District
High School Diploma -
Glencoe High School