Kylie Goodrow
Las Vegas
Summary
My primary objective is to support the functioning of business operations by managing staff, coordinating operations, and ensuring exceptional customer service. I aim to create a positive and productive work environment by communicating with team members, setting clear goals, and monitoring performance.
Overview
3
3
years of professional experience
Work History
E-4 Human Resource Specialist
US Army National Guard
Las Vegas
09.2021 - Current
- Human Resource Specialist
- Maintained and updated organizational charts, employee handbooks or performance evaluation forms.
- Ensured Soldiers under me received correct pay and benefits.
- I qualify as a protected veteran due to my time in service.
Bartender and Server
Angry Cactus
San Angelo
11.2022 - 01.2024
- Upsold customers from shelf to premium brands to help boost sales.
- Processed payments accurately and efficiently with POS system.
- Greeted guests with friendliness and professionalism.
- Managed accurate bar tabs and processed cash and credit card transactions.
Assistant In Space Planning
Angelo State University
San Angelo
11.2022 - 01.2024
- Analyzed and created data for the state of Texas.
- Ensured the university received correct funding given the amount of space and students were attended.
- Attended meeting and events for the university to continue to maintain good standing.
Lead and Carhop
Sonic
San Angelo
10.2021 - 06.2022
- Informed customers of regular deals or monthly specials to upsell orders.
- Collaborated with team members to streamline service and reduce wait times.
- Independently resolved customer concerns to correct problems and promote brand loyalty.
- Served food and beverages at take-out counters to provide fast service to waiting guests.
Education
BBA - Finance, Mathematics
Angelo State University
San Angelo, TX02.2025
Skills
- Communication
- Project management
- Fast-Paced Learning
- Critical Thinking
- Problem-solving
References
- Libby Einhorn, 432.638.9095
- Ryan Simpson, 817.366.2357
Leadership Experience
I have had extensive training in leadership given my background in the Army and while away basic training. As a squad leader from July to October, I have learned about what makes a good leader and what it takes to earn others respect.
Communication Skills
With my experience in both casual, bartending and serving, and professional, US Army, environments, I can communicate with a wide variety of people successfully.
Timeline
Bartender and Server
Angry Cactus
11.2022 - 01.2024
Assistant In Space Planning
Angelo State University
11.2022 - 01.2024
Lead and Carhop
Sonic
10.2021 - 06.2022
E-4 Human Resource Specialist
US Army National Guard
09.2021 - Current
BBA - Finance, Mathematics
Angelo State University