Kylie Gourdine
New York,NY
Summary
Detail-oriented healthcare administrative professional with extensive experience in supporting radiology workflows and ensuring HIPAA compliance. Skilled in managing critical results communication, monitoring departmental accuracy, and streamlining patient care through effective collaboration with multidisciplinary teams.
Overview
1
1
Certification
12
12
years of professional experience
Work History
Radiology Critical Results Coordinator
NYCHHC
New York, USA
03.2026 - Current
- Supported radiology critical results workflows through accurate documentation and timely communication of critical findings to ensure patient safety.
- Coordinated with radiologists, physicians, and clinical staff to enhance patient care and ensure timely follow-ups.
- Prioritized urgent requests while supporting daily department operations in a high-volume hospital environment.
- Managed interdepartmental communication to streamline patient care processes and reduce delays in treatment.
- Monitored radiology records for accuracy, completeness, and HIPAA compliance.
- Assisted with tracking patient information and maintaining electronic health records.
- Processed and organizing patient and medical information within electronic systems to support efficient clinical and administrative workflows.
Administrative Assistant
International Rescue Committee
New York, USA
10.2024 - 02.2025
- Delivered administrative support to department leadership by managing correspondence, scheduling appointments, and maintaining detailed records to facilitate smooth operations.
- Coordinated incoming calls, mail, and documentation to enhance office operations and streamline communication.
- Assisted in planning and coordinating departmental meetings and events.
- Created reports, meeting minutes, and presentations that contributed to departmental initiatives and informed decision-making.
- Maintained confidentiality of sensitive materials and streamlined office filing systems.
Administrative Specialist
Jonathan Adler
New York, USA
02.2022 - 10.2024
- Oversaw daily office operations, coordinated calendars, and arranged internal and external meetings.
- Drafted and edited professional correspondence, emails, and reports for executives.
- Processed invoices, handled mail distribution, and ensured timely communication between departments.
- Supported event planning, travel arrangements, and office logistics.
- Managed digital and physical filing systems to maintain organized departmental records.
Employee Development Manager
T-Mobile USA Inc.
New York, USA
01.2015 - 01.2022
- Coordinated department schedules, training sessions, and interdepartmental communications.
- Prepared and maintained employee training reports and performance records.
- Provided administrative support for department meetings, correspondence, and documentation.
- Collaborated with department leaders to ensure accurate reporting and timely completion of administrative tasks.
Education
Medical Billing and Coding -
NTI Institute
New York, NY04-2026
Health Professions -
Clara Barton High School
Brooklyn, NY06-2014
Skills
- ICD-10, CPT and HCPCS
- EHR/EMR Systems
- Medical terminology
- PHI Management
- HIPAA compliance
- Healthcare documentation
- Data entry and management
- Record management
- Diagnostic Imaging Coordination
- Medical Office Administration
- Physician Communication
- Inventory Coordination
- Patient scheduling
- Insurance Verification
- Billing procedures
- Multi-line Phone Systems
Certification
- Certified Professional Coder (CPC), AAPC, Expected 08/26
- AI Concepts in Medical Billing and Coding, AAPC, 08/26
Timeline
Radiology Critical Results Coordinator
NYCHHC
03.2026 - Current
Administrative Assistant
International Rescue Committee
10.2024 - 02.2025
Administrative Specialist
Jonathan Adler
02.2022 - 10.2024
Employee Development Manager
T-Mobile USA Inc.
01.2015 - 01.2022
Medical Billing and Coding -
NTI Institute
Health Professions -
Clara Barton High School