Kylie Gregor
Joliet,IL
Summary
Experienced BDC Sales Manager with extensive knowledge in the automotive industry. Leveraged expertise to drive lead generation and customer retention, contributing significantly to business growth. Strengths include solid leadership skills, ability to forge key relationships, and proven competence in developing effective sales strategies. Displays high accountability with emphasis on achieving bottom-line results while ensuring customer satisfaction.
Overview
3
3
years of professional experience
2
2
years of post-secondary education
Work History
BDC Sales Manager
Ron Tirapelli Ford
Shorewood, IL
01.2023 - 07.2024
- Managed daily operations of the BDC to enhance customer engagement.
- Coordinated sales team on effective lead management and follow-up strategies.
- Coordinated schedules for inbound and outbound customer communications.
BDC Specialist
Hawk Chevrolet/ Cadillac
Joliet, IL
01.2022 - 01.2023
- Managed customer inquiries through phone and email communications effectively.
- Coordinated service and sales appointments, ensuring optimal scheduling for customer convenience.
- Tracked leads and follow up on potential sales opportunities.
Tanning Consultant
Unlimited Tan
Romeoville, Illinois
03.2021 - 01.2022
- Advised clients on tanning options and skin types.
- Maintained cleanliness and organization of tanning equipment and facilities.
- Educated customers on proper tanning techniques and aftercare.
Education
Associate of Applied Science - Automotive Engineering
Joliet Junior College
Joliet, IL 08.2024 - 04.2026
Skills
- Vehicle inspection
- Customer service
- Problem solving
- Effective communication
- Team collaboration
- Direct sales
- Goal setting and achievement
- Organizational skills
- Team motivation
- Automotive repair
References
References available upon request.
Timeline
Associate of Applied Science - Automotive Engineering
Joliet Junior College
08.2024 - 04.2026
BDC Sales Manager
Ron Tirapelli Ford
01.2023 - 07.2024
BDC Specialist
Hawk Chevrolet/ Cadillac
01.2022 - 01.2023
Tanning Consultant
Unlimited Tan
03.2021 - 01.2022