Kylie Headman
Riverton
Summary
Knowledgeable SPCT with solid background in plasma collection processes, ensuring high-quality donor care and adherence to safety protocols. Successfully contributed to efficient plasma center operations, leading to enhanced donor satisfaction and streamlined procedures. Demonstrated expertise in venipuncture and donor screening, coupled with strong teamwork and communication skills. Offering strong foundation in customer service and teamwork, ready to learn and grow in dynamic environment.
Overview
6
6
years of professional experience
Work History
Lifeguard
Energy Solutions Aquatic Center
05.2019 - 08.2019
- Monitored pool area to ensure safety and adherence to rules and regulations.
- Responded promptly to emergencies, providing first aid and rescue assistance as needed.
- Conducted regular safety drills to maintain readiness and improve team response times.
- Assisted in maintaining cleanliness and organization of facilities, promoting a welcoming environment.
- Participated in training sessions to refine lifeguarding skills and emergency response techniques.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
CSS
Dicks Sporting Goods
09.2021 - 06.2022
- Maintained a clean, organized workspace to efficiently process orders in a fast-paced retail environment.
- Enhanced customer experiences by designing visually appealing retail spaces and layouts.
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accuracy in cash handling and register balancing.
- Assisted customers with product inquiries and provided exceptional service.
Plasma Center Technician
Biolife Plasma Services
06.2023 - Current
- Collected and processed plasma samples following strict safety and quality protocols.
- Operated centrifuges and other laboratory equipment to separate plasma from blood components.
- Maintained accurate records of donor information, procedures, and outcomes in compliance with regulatory standards.
- Assisted in training new staff on operational procedures and safety best practices.
- Monitored donor reactions during donation process, providing support as needed to ensure comfort and safety.
- Promoted a positive atmosphere among donors and staff, fostering strong relationships that encouraged repeat donations.
Education
High School Diploma -
Tooele High School
05.2020
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Overlake Elementary
08.2006
Skills
- Customer service
- Hardworking
- Problem solving
- Motivated
- Reliable
- Strong communicator
- Venipuncture
- Order of draw
- Patient care
Timeline
Plasma Center Technician
Biolife Plasma Services
06.2023 - Current
CSS
Dicks Sporting Goods
09.2021 - 06.2022
Lifeguard
Energy Solutions Aquatic Center
05.2019 - 08.2019
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Overlake Elementary
High School Diploma -
Tooele High School
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