Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
5
5
years of professional experience
Work History
Assistant Manager
Welshfield Inn
Burton, Ohio
11.2021 - Current
Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
Helped with planning schedules and delegating assignments to meet coverage and service demands.
Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
Retail
- Cashier
Gracylane
11.2014 - 05.2019
Communicate with staff and customers - Assist customer - Clean - Organized
Worked closely with shift manager to solve problems and handle customer concerns.
Answered questions about store policies and addressed customer concerns.
Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Education
Bachelor of Business Administration - Business Management
Kent State University
Kent, OH
05.2021
Associate of Applied Business - Business Management Technology
Kent State University
Kent, OH
05.2021
Skills
Hard worker
Communicator
Able to Multitask
Organized
Listener
Performance Tracking and Evaluations
Scheduling and Coordinating
Sales Monitoring
Statistical Data Gathering
Administration and Reporting
Managing Operations and Efficiency
Timeline
Assistant Manager
Welshfield Inn
11.2021 - Current
Retail
- Cashier
Gracylane
11.2014 - 05.2019
Bachelor of Business Administration - Business Management
Kent State University
Associate of Applied Business - Business Management Technology
Cluster Groups & Events Senior Manager at Crowne Plaza Deira/Crowne Plaza Jumeirah/Holiday Inn Al Maktoum/Staybridge Suites Al Maktoum/Holiday Inn Express Safa Park/Holiday Inn Express Dubai Airport/Holiday Inn Express JumeirahCluster Groups & Events Senior Manager at Crowne Plaza Deira/Crowne Plaza Jumeirah/Holiday Inn Al Maktoum/Staybridge Suites Al Maktoum/Holiday Inn Express Safa Park/Holiday Inn Express Dubai Airport/Holiday Inn Express Jumeirah
Triple Site Hotel Manager at Premier Inn Watford Croxley Green
Premier Inn Rickmansworth
Premier Inn, CentralTriple Site Hotel Manager at Premier Inn Watford Croxley Green
Premier Inn Rickmansworth
Premier Inn, Central