Kylie Jones
Los Angeles,CA
Summary
Dynamic professional with a proven track record at The Ranch Golf Club, excelling in customer service and team collaboration. Leveraged strong multitasking and interpersonal communication skills to enhance customer satisfaction and foster positive relationships. Achieved significant improvements in student education and growth as a Teacher’s Assistant, demonstrating exceptional complaint resolution abilities and memory retention.
Overview
3
3
years of professional experience
Work History
Waitress
Three Brothers II
East Granby, CT
11.2024 - 04.2025
- Prepared for busy periods by restocking stations and maintaining clean work areas.
- Maintained accurate records of all orders taken during shift including item descriptions, quantity ordered, total cost charged per order.
Waitress
The Ranch Golf Club
04.2024 - 11.2024
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
- Greeted customers, answered questions and recommended specials to increase profits.
Waitress
Applebee’s Bar and Grill
09.2023 - 09.2024
- Developed positive relationships with regular customers through friendly conversation.
- Maintained accuracy while handling payments, giving change and printing receipts for customers.
Teacher’s Assistant
Enfield Public Schools
05.2022 - 09.2023
- Collaborated with teachers, parents, administrators, and staff to ensure the achievement of each student’s educational goals
- Applied current child development theories and practices to support student education and growth
- Encouraged positive social behaviors among students through role modeling and conflict resolution techniques.
Team Advisor
National Student Leadership Conference
06.2023 - 08.2023
- Helped with material generation, lesson plan development, class preparation, scheduling, and student mentoring.
- Created and maintained a safe and engaging learning environment for all students.
- Collaborated with colleagues to develop instructional plans that meet individual student needs.
Education
Social Work Candidate
University of Massachusetts Global
Irvine, CA12-2026
B.A. - Psychology
Westfield State University
Westfield, MASkills
- Customer Service
- Team Collaboration
- Strong Multitasking
- Memory Retention
- Complaint resolution
- Interpersonal Communication
Affiliations
- Graduated as a Commonwealth Scholar
- Treasurer of Westfield State's Chapter of Psi Chi
- Vice President of Westfield State's Christian Fellowship
References
References available upon request.
Timeline
Waitress
Three Brothers II
11.2024 - 04.2025
Waitress
The Ranch Golf Club
04.2024 - 11.2024
Waitress
Applebee’s Bar and Grill
09.2023 - 09.2024
Team Advisor
National Student Leadership Conference
06.2023 - 08.2023
Teacher’s Assistant
Enfield Public Schools
05.2022 - 09.2023
Social Work Candidate
University of Massachusetts Global
B.A. - Psychology
Westfield State University
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