Kylie Kegley
Troutville,VA
Summary
Experienced with office administration, providing reliable support to enhance operational efficiency. Utilizes organizational and communication skills to manage schedules, correspondence, and office tasks effectively. Track record of maintaining structured workflows and contributing to team success through meticulous attention to detail and proactive problem-solving.
Overview
4
4
years of professional experience
Work History
Healthcare Administrative Associate
Carilion Clinic
10.2023 - Current
- Implemented electronic health record system, improving accuracy of patient records and streamlining documentation processes.
- Collaborated with medical staff to optimize scheduling, ensuring adequate coverage for patient appointments and procedures.
- Demonstrated strong leadership skills by effectively managing conflicts among staff members or resolving issues with patients or their families.
Front Desk Receptionist
State Farm
04.2022 - 10.2023
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
- Provided administrative support such as filing documents, photocopying and scanning materials.
- Handled cash transactions accurately balancing the register at the end of each shift.
Front of House Employee
Chick-fil-A
08.2020 - 02.2022
- Processed payments using cash registers or POS systems accurately and efficiently.
- Adhered to all health code regulations when handling food items or beverages.
- Assisted with training new front of house employees on procedures and policies.
Education
High School Diploma -
Lord Botetourt High School
Daleville12.2021
Skills
- Customer Service
- Verbal Communication
- Relationship Building
- Scheduling Appointments
- Problem-Solving
- Attention to Detail
- Multitasking
- Organizational Skills
- Documentation and Recordkeeping
- Records Management
Timeline
Healthcare Administrative Associate
Carilion Clinic
10.2023 - Current
Front Desk Receptionist
State Farm
04.2022 - 10.2023
Front of House Employee
Chick-fil-A
08.2020 - 02.2022
High School Diploma -
Lord Botetourt High School
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