Kylie Kennedy
Roundlake,IL
Summary
Motivated and personable professional with experience in reception, customer service, childcare, and hospitality. Skilled at creating a welcoming environment, managing appointments, answering multi-line phones, handling administrative tasks, and providing exceptional client care in fast-paced settings. Recognized for strong communication, organization, multitasking, and problem-solving abilities. Dedicated to delivering outstanding customer experiences while maintaining professionalism, efficiency, and attention to detail.
Overview
1
1
Certification
4
4
years of professional experience
Work History
Private Nanny
Self employed
Barrington
06.2024 - Current
- Provided attentive, individualized care for children in a safe and nurturing environment.
- Planned age-appropriate educational, creative, and recreational activities to support development.
- Prepared healthy meals and snacks while accommodating dietary needs and preferences.
- Maintained children's daily routines, including naps, hygiene, and bedtime schedules.
- Assisted with homework and encouraged learning through engaging activities.
Receptionist
Carolyn Lorraine salon
Northbrook
03.2023 - Current
- Greeted clients and created a warm, welcoming first impression.
- Answered and directed incoming phone calls in a professional manner.
- Scheduled, confirmed, and rescheduled appointments using booking software.
- Checked clients in and out while ensuring a smooth front desk experience.
- Processed payments, handled cash and credit card transactions, and balanced the register.
- Responded to customer questions regarding services, pricing, and policies.
- Maintained accurate client records and updated personal information.
Receptionist
Salt of the earth
Libertyville
03.2022 - 09.2022
- Answered phone calls
- Helped clean service rooms as needed
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
Education
High School Diploma -
Grant Community Highschool
Fox Lake Illinois 06.2022
Skills
- Customer service & client relations
- Appointment scheduling & Calendar managing
- Cash handling & point of sale (POS) systems
- Communication & phone etiquette
- Multitasking in fast paced environment
Certification
First aid & CPR certified
Timeline
Private Nanny
Self employed
06.2024 - Current
Receptionist
Carolyn Lorraine salon
03.2023 - Current
Receptionist
Salt of the earth
03.2022 - 09.2022
High School Diploma -
Grant Community Highschool