Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Kylie Kirkpatrick

Kylie Kirkpatrick

DENVER,CO

Summary

Dedicated Cabin Crew with over 9 years in the airline industry, skilled in anticipating customer needs and delivering exceptional service. Proven ability to respond effectively in emergencies while maintaining composure under pressure. Organized and detail-oriented, adept at managing multiple priorities and taking on additional responsibilities to meet customer expectations.

Overview

16
16
years of professional experience

Work History

Cabin Hostess

Vista America
Remote
06.2023 - Current

Deliver exceptional fine dining in-flight service while anticipating clients' needs and creating a personalized luxury experience tailored to individual preferences.

Plan, source, and execute premium catering and beverage service, including gourmet meal presentation, wine service, specialty coffees, and accommodations for dietary restrictions and cultural preferences.

Maintain complete responsibility for cabin readiness by stocking aircraft, managing inventory, organizing catering, and ensuring the cabin is to the highest standards of cleanliness, presentation, and luxury.

Uphold the highest standards of professionalism, discretion, and confidentiality with our VIP clientele.

Cabin Manager

Alliance Airlines
Brisbane, Queensland, Australia
01.2016 - 01.2022
  • A charter airline offering a variety of fly in, fly out, VIP charters, and contracted regular passenger travel.
  • Conducted pre-flight emergency equipment and security checks to ensure safety compliance.
  • Ensured aircraft and passenger adherence to policies, regulations, and safety protocols.
  • Demonstrated proper use of safety equipment and seatbelts to inform and educate passengers prior to takeoff.
  • Relayed updates and information to passengers after confirming key details with the pilots.
  • Facilitated communication between flight deck and cabin crew prior to and during flights to promote smooth operations.
  • Coordinated communication between flight deck and cabin crew to enhance operational efficiency.

Housekeeping Room Attendant

Peppers Noosa Resort & Villas
Noosa Heads, Queensland, Australia
01.2015 - 01.2016
  • Performed thorough cleaning of hotel rooms and villas to ensure high standards of cleanliness. for private hotel rooms and 2-5 bedroom Villas.
  • Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies, and requested guest supplies.
  • Interacted with guests to understand room requirements and amenities, enhancing overall experience and satisfaction.
  • Moved beds, sofas, and other furniture to clean baseboards and remove dust from hard-to-reach areas, maintaining high cleanliness standards.
  • Executed sanitation procedures on kitchen surfaces to maintain hygiene standards, wiped down cabinets, and swept and mopped floors.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.

Front of House Associate

The Sheraton Noosa
Noosa Heads, Queensland, Australia
01.2014 - 01.2015
  • Contributed to diverse environments in restaurants, bars, and function events.
  • Processed customer payments and balanced cash drawers. Calculated billings and hotel charges and provided receipts to customers, delivering proof of transaction.
  • Maintained tidy and organized work area to preserve aesthetics and support cleanliness and quality standards.
  • Ensured tidy and organized work area, enhancing customer experience and upholding cleanliness standards.
  • Adapted work schedule to accommodate various events and shifts. to meet event needs.

Club Level Lounge Chef

The Ritz Carlton Kapalua
Kapalua, Maui, Hawaii, USA
01.2011 - 01.2013
  • Catered for Club Level Lounge, cooking to order for various hotel restaurants and banquet functions serving 1000+ guests.
  • Created a daily menu consisting of 6 different types of hot and cold hors d'oeuvres for 60-120 guests.
  • Created, maintained and updated Club Level menu daily.
  • Providing a live entree demonstration for Club Level Guests.
  • Organizing specialty platters and welcome plates for special guests.
  • Artfully plating and displaying individual menu items throughout the lounge.
  • Engaged with each guest to foster a welcoming atmosphere.

Education

Diploma - Culinary Arts

Oregon Culinary Institute
Portland, Oregon, USA
01.2009

Certificate - Baking and Pastry

Ogden-Weber Applied Technology College
Ogden, Utah, USA
01.2008

Skills

    Catering Management

    White-Glove Hospitality

    Proactive guest support

    Guest Engagement

    Attention to Detail

    Adaptable and Problem Solving

  • Professional discretion

Accomplishments

  • Assigned to operate on the Global 7500 fleet. 2024-current.
  • Selected for European Summer Operations- Vista America. 2024/2025
  • Designated crew member by Alliance Airlines Management for VIP charters such as National Geographic and Tauck Luxury Tours. 2017-2022
  • Ritz Carlton Employee Of The Year 2012

Timeline

Cabin Hostess

Vista America
06.2023 - Current

Cabin Manager

Alliance Airlines
01.2016 - 01.2022

Housekeeping Room Attendant

Peppers Noosa Resort & Villas
01.2015 - 01.2016

Front of House Associate

The Sheraton Noosa
01.2014 - 01.2015

Club Level Lounge Chef

The Ritz Carlton Kapalua
01.2011 - 01.2013

Certificate - Baking and Pastry

Ogden-Weber Applied Technology College

Diploma - Culinary Arts

Oregon Culinary Institute