Kylie Krafczyk
Orlando,US
Summary
Hospitality professional with strong commitment to guest satisfaction and operational efficiency. Rich experience in managing high-volume attractions while prioritizing safety and enjoyment. Known for effective team collaboration and flexible approach to dynamic environments, ensuring seamless operations and happy visitors.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Attractions Attendant
Universal Destinations and Experiences
Orlando, FL
03.2025 - Current
- Oversaw machinery operations to maintain safety standards. Led pre-ride safety inspections to ensure guest security. Managed the proper securing of guests with safety harnesses, belts, or bars.
- Enforced park rules while screening guests for height, weight, and age criteria to maintain safety and enjoyment for all visitors.
- Oversaw queue operations to ensure efficient loading and unloading while enhancing customer experience.
- Monitored designated areas for cleanliness, facilitating immediate reporting of any debris, malfunctions, or damage to maintain operational standards.
Attractions Operator
Walt Disney World Resort
US
03.2022 - 05.2025
- Oversaw machinery operations to maintain safety standards. Led pre-ride safety inspections to ensure guest security. Managed the proper securing of guests with safety harnesses, belts, or bars.
- Enforced park rules while screening guests for height, weight, and age criteria to maintain safety and enjoyment for all visitors.
- Oversaw queue operations to ensure efficient loading and unloading while enhancing customer experience.
- Monitored designated areas for cleanliness, facilitating immediate reporting of any debris, malfunctions, or damage to maintain operational standards.
Education
Bachelor of Science - Production Design
Savannah College of Art & Design
Savannah, GA06.2024
Skills
- Creative Problem Solving
- Verbal Communication
- Public Speaking
- Time Management
- Customer service
- Safety reporting
- Team Training
- Hospitality and accommodation
- Team-Oriented
- Written Communication
- Presenting
- Patience and empathy
- Safety management
- Behavior management
- Policy compliance
- Attention to detail
Certification
- Adobe Photoshop Certification
- Microsoft Office Suite Certification
Timeline
Attractions Attendant
Universal Destinations and Experiences
03.2025 - Current
Attractions Operator
Walt Disney World Resort
03.2022 - 05.2025
Bachelor of Science - Production Design
Savannah College of Art & Design