Nicholas Adams
Orlando
Summary
Enthusiastic professional skilled in team collaboration and conflict resolution within fast-paced environments. Proven ability to enhance guest satisfaction by promptly addressing inquiries and maintaining safety standards. Ready to contribute to an engaging atmosphere in any department.
Overview
4
4
years of professional experience
Work History
Attractions Attendant
Universal Orlando
Orlando
09.2024 - Current
- Collaborated with team members to ensure efficient attraction operations.
- Responded promptly to guest inquiries and resolved concerns effectively.
- Maintained cleanliness and organization in work areas throughout the attraction.
- Resolved customer complaints promptly and courteously.
- Served guests with enthusiastic, helpful demeanor to promote positive, memorable experiences.
- Assisted with crowd control when necessary during peak periods of visitation.
Food and Beverage Cast Member
Walt Disney World Resort
Orlando
02.2024 - 09.2024
- Facilitated guest interactions, ensuring memorable experiences through engaging storytelling.
- Assisted in daily operations, maintaining cleanliness and organization in assigned areas.
- Interacted with guests to entertain and create fun atmosphere.
- Performed daily operational tasks such as cash handling, plating food, and cleaning the restaurant.
- Helped newer cast members in their assigned areas.
Research Assistant
Tulane University
New Orleans
01.2022 - 12.2023
- Conducted literature reviews to support ongoing research projects.
- Assisted in data collection through surveys and experiments.
- Analyzed research findings using statistical software tools.
- Trained new assistants on research protocols and procedures.
- Managed multiple research projects simultaneously while ensuring accurate record keeping.
- Collaborated with PhD Candidates on project design and methodology.
Education
Bachelor Of Science (BS) - Neuroscience
Tulane University
New Orleans, LA12-2023
Skills
- Crowd management
- Cleanliness maintenance
- Customer service
- Team collaboration
- Conflict resolution
- Problem solving
- Data analysis
- Safety awareness
- Cash handling
Timeline
Attractions Attendant
Universal Orlando
09.2024 - Current
Food and Beverage Cast Member
Walt Disney World Resort
02.2024 - 09.2024
Research Assistant
Tulane University
01.2022 - 12.2023
Bachelor Of Science (BS) - Neuroscience
Tulane University