Nathaniel Cardona
Clermont,FL
Summary
Dynamic professional with extensive experience at Universal Orlando Studios, excelling in guest assistance and safety procedures. Proven ability to resolve conflicts and ensure a secure environment while maintaining high standards of cleanliness. Strong communicator and effective team player, dedicated to enhancing guest experiences and operational efficiency.
Overview
7
7
years of professional experience
Work History
Attractions Attendant
Universal Orlando Studios
Orlando, FL
05.2022 - Current
- Pulled down safety bars and secured riders according to specified attraction details.
- Answered questions from guests about available services and amenities.
- Provided directions to areas within the attraction park.
- Maintained cleanliness around ride area, ensuring a pleasant environment for guests.
- Assisted with crowd control when necessary during peak periods of visitation.
- Assisted guests in locating rides, shows, and other attractions.
- Communicated with manager to discuss ride maintenance or repair issues.
- Reported any unsafe conditions or malfunctioning equipment immediately to supervisors.
- Handled guest inquiries and resolved complaints regarding ride experiences.
- Provided clear instructions to riders regarding safety procedures and ride requirements.
- Updated ride operation logs and maintenance records accurately and timely.
Learning Ambassador Associate
Amazon
Swedesboro, NJ
09.2019 - 03.2022
- Maintained professionality and efficiency while working closely with leadership.
- Received and counted stock items, recording data manually or on computer for inventory purposes.
- Loaded and unloaded pallets with the use of a forklift.
- Performed regular cycle counts of inventory levels as required.
- Conducted quality control inspections on outgoing packages before they left the facility.
- Received, sorted and processed incoming orders in a timely manner.
- Collaborated with other associates to ensure efficient workflow throughout the day.
- Trained new employees regarding warehouse procedures and standards.
- Printed accurate labels and applied to boxes, crates and containers prior to shipment.
- Placed products on conveyors for final wrapping and shipment.
- Utilized computer systems to track shipments and update data accurately.
- Confirmed items picked for orders by keying codes into system.
- Kept work areas clean, neat and organized for optimal productivity and worker safety.
Restaurant Team Member
Royal Diner
Vineland, NJ
08.2018 - 08.2019
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Filled and served various beverages for customers.
- Addressed complaints to kitchen staff and served replacement items.
- Satisfied customers by topping off drinks and offering condiments, napkins and other items.
- Operated dishwasher following safety guidelines for cleaning dishes properly.
- Cleaned tables and chairs to prepare dining area for next customers.
Education
High School Diploma -
Vineland High School
Vineland, NJ06-2018
Some College (No Degree) - Cognitive Psychology
Rowan College At Gloucester County
Sewell, NJSkills
- Safety procedures
- Crowd control
- Guest assistance
- Equipment maintenance
- Ride operation
- Customer service
- Communication skills
- Attention to detail
- Time management
- Conflict management
- Security monitoring
- Multitasking Abilities
- Teamwork
- Issue resolution
- Hospitality and accommodation
Affiliations
-Passionate about computers and building them
-Enjoy working on Cars and making Modifications to them
Accomplishments
- High Honor roll student
- Varsity Lacrosse
- Fastest Employee Award - Amazon
Timeline
Attractions Attendant
Universal Orlando Studios
05.2022 - Current
Learning Ambassador Associate
Amazon
09.2019 - 03.2022
Restaurant Team Member
Royal Diner
08.2018 - 08.2019
High School Diploma -
Vineland High School
Some College (No Degree) - Cognitive Psychology
Rowan College At Gloucester County
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